Status: Open
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Help us make it rightThe help is good but the owners are awful. Ordered a stove and it took them a week to prepare the invoice. We all agreed I would pay in full when I picked it up... was going to take more than 2 weeks before I got the stove and I had read the reviews of customers who didn't get their items for months. Everything was fine until I got a call from the owner telling me he had ordered the stove and wouldn't until I paid him..... These people are as unprofessional as they come...they wasted a lot of my time so they can keep their stove, their store and their poor service! I will never do business with them!
I was a long time customer...until today. Purchased a very expensive grill, every single supply, all the charcoal...everything. Probably in the store once...
I needed a fireplace repairman. When I called I was stressed as I had a repairman from another company out and he wasn't able to fix it. I spoke with Carlos...
I purchased two top of the line fireplaces and our contractor seriously screwed up the installation. Jack came out quickly diagnosed the problem and got us...
The help is good but the owners are awful. Ordered a stove and it took them a week to prepare the invoice. We all agreed I would pay in full when I picked it up... was going to take more than 2 weeks before I got the stove and I had read the reviews of customers who didn't get their items for months. Everything was fine until I got a call from the owner telling me he had ordered the stove...
Sales, Repair, Installation, Special Discounts for Contractors & Designers, Temco, Superior, Martin, Marco, Majestic, Lennox, Jotul, Heat & Glo, Glass Doors, Free Standing Stoves, FMI, Electric Fireplaces, Baskets, Avalon, Andirons, Wood & Cast Mantels, Weber, Viking, Vermont, Turbo, Tool Sets, Tank's, Sunbeam, Stoves, Solaire, Sears, Rock, Replacement Parts, PRO Chef, Patio Heaters, Napoleon,...
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