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West Elm

Address
1870 Broadway New York NY 10023
Phone
(212) 247-8077
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Average Rating
2.5
Total Reviews
(10)
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  4. 4 Stars
  5. 5 Stars
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Contact Us

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Toll Free
(877) 211-9810

Business Hours

Status: Open

Sunday
11:00am-7:00pm
Monday
10:00am-9:00pm
Tuesday
10:00am-9:00pm
Wednesday
10:30am-9:00pm
Thursday
10:00am-9:00pm
Friday
10:00am-9:00pm
Saturday
10:00am-9:00pm

Payment Methods

  • Visa
  • MasterCard
  • American Express
  • Discover
  • Debit

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What the community has to say about West Elm

Information about this business (2)

No description available for this business.

Home Decor, Home Styling, Furniture

Reviews of this business (16) view all

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6
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Other reviews from the web (16) view all

Average Rating
100

My family and I had a terrific experience with Victoria and her manager Joseph yesterday. My family had a complicated issue/family cell phone plan and Victoria and Joseph worked as a team to help us decide on the products that were best for us. Cell phone plans are complicated and we had visited …

Average Rating
20

They really have an attitude problem in the Magnolia home audio section of this store and were incredibly rude to me whist trying to shop there. As a warning to others if there is another customer in one of their demo showrooms don't walk in to look at speakers because the sales staff will throw you …

Average Rating
20

Bought a computer and paid for same-day delivery. Not only did I waste my time waiting for nothing (no delivery, no phone call to explain), but no one picked up the phone at the store. I called the general customer service number, and they confirmed that the store was not answering the phone. Now I have to go down there again to get my money back so I can shop somewhere else.

Average Rating
20

Very rude staff. Was nearly brought to tears by their behavior when they were overwhelmed due to Black Friday.

Average Rating
100

They were great! I ordered an item online to be picked up at this location. Within minutes of placing the order, I received an email that the store had already set it aside for me, and I could come pick it up at my earliest convenience. Jenny, who helped me out, was friendly and efficient. I spent under 5 minutes in the store, impressive on any day but particularly during the holidays.

Business description (3)

Furniture
Furniture Dealers

west elm offers inspiring designs, from affordable modern home furniture to bedding, accessories and other home decor. Create your stylish contemporary home at west elm.

We make technology work for you with a full selection of HDTVs, computers, cameras, gaming consoles, appliances, cell phones, tablets, Geek Squad® services and more. Visit your New York Best Buy now!

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