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Help us make it rightSo far my Vaccum has been at the Vac Shack for 4 weeks. Over 2 weeks just for the estimate. There is NO customer service, only the standard response of "we haven't gotten to it yet". I will continue this review when I finally get the…
I would never go back to Vac Shack again. I brought my vacuum cleaner there to get fixed, because it just stopped working. I was told they were the only authorized repairer for a miele vacuum. It took them 2 weeks to call me to let me know what the problem was, when they told me they would call me in a week. And when they did call the owner told me that I needed a new motor and it would cost me $400.00. But this is just a quote he will have to call miele to find out how much it will cost. I said ok, this took another 2 weeks to get a call back with a quote. When I kept calling to ask...
My family tends to go through vaccuum cleaners rather quickly. We have never found any that last a long time until we tried Vac Shack. We were able to find a vaccuum at a good price that has lasted us a long time.
Be careful. They will charge you for doing absolutely no work on your machine. Make sure you tell them to call you with whatever is wrong before working on your machine, and ask to see the work afterwards (parts, etc.). They will do anything to avoid warranty work. Nothing will fall under warranty coverage by the time they are done. Shady place.
Excellent service and great prices. A must call if you need this type of service for your home or business. Thanks Vac Shack.
Dyson
The latest vacuums from Hoover, Bissel, Dyson Roomba and more are found at the Vac Shack. The shop also offers authorized parts and repair services for most well-known vacuum brands.
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