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Help us make it rightWe are open five days a week. In addition, our veterinarians are available after hours (until 11 pm) should your pet experience a medical emergency. The emergency phone number is available by calling the main line.
The staff at Teaneck Animal Clinic and Spa strives to provide the best quality veterinary medical and surgical care for your pet. We couple this with a truly caring attitude and a...
Teaneck Animal Clinic and Spa
TEANECK ANIMAL CLINIC AND SPA is a full service facility. In addition to our State of the Art Veterinary Care, we proudly offer Grooming, a Doggy Day Care, and Cat Boarding. Open 7 days per week, our veterinarians are available after hours (until 11pm) should your pet experience a medical emergency. The emergency number is available by calling the main line. The staff at TEANECK ANIMAL CLINIC...
I can not even put a star how bad is this place …
The minute you step inside the office they are so un pleasant, rude, unprofessional, they make you feel uncomfortable … we are already sad and stressed for our pet who had a terrible surgery there.
Whenever we asked a question regarding our dog, they took few seconds and asked us to repeat the question like we annoying them !
My dog was in so much pain for few weeks and they didn't give us any pain medication.
I asked a 3rd appointement and they refused me to come again???!!! How bad is that.
An advice, DON'T GO THERE !!!!!
The worse place we ever been
I had an absolutely HORRIBLE experience with the doctors at this facility. Please read this before taking your animal here!!! The doctors are unprofessional and only care about covering themselves, not about the animals.
I took my 6 month old puppy here for lime disease vaccination. A few days later, she woke up with her face very swollen so I rushed her to the clinic. Dr. Izen, the associate vet on staff administered saw her when she came in. He could not figure out what was wrong, suggested she may have bitten by something. He took her in the back and administered 2 shots, a steroid along with Benadryl. While waiting, I heard my dog cry at the top of her lungs, a cry so loud that I didn’t even think it was my dog. When the tech brought her back to me she was shaking and moving back and forth. The tech told me the doctor would be right back to see me. He never came back in, instead another tech came back to talk to us. I asked what was wrong with her and he said the shot made her lethargic and that she would sleep most of the afternoon.
When I arrived back home, my dog could not even walk. She dragged both of her back legs and had no movement of them. That night we called the owner, Dr. Rybak on her cell. She said if she was not better by the next day at 1pm to bring her in since that’s when they opened. At 11am, she called the house and seemed extremely nervous. She then called again and my dog’s condition was still poor, she had no use of her left leg. At about 3pm, we brought her in to see the Dr. Rybak. She was suggesting that it could have been a reaction to the lime disease vaccination. We asked, well didn’t Dr. Izen see in her file that she had a vaccination? She had no response to that. Dr. Rybak then took xrays and nothing showed up, but still sent the xrays to a specialist. She then suggested that it was neurological and says she took full-responsibility as she was not there. She gave her some steroid pills and said to see how she was within 2 days and that she should be significantly better.
The next day there was no improvement. We called Dr. Rybak and she would not get on the phone with my mom who had stayed home with my dog, even though I had told 2 other people on staff that morning that it was fine to speak to my mom as I was at work. Finally she called my mom back and said to bring my dog in because she was very dehydrated, not eating or drinking. Then she said she would make the decision whether or not to send her to an animal hospital. She also said that she was going to call Pfizer to inquire about the vaccination being bad, but we did not have time to wait for that, as that was irrelevant at this point. She was suffering from when the steroid and Benadryl shots were administered. My mom and I decided that we wanted to bring her to Oradell Animal Hospital, as it is 5 minutes from my house and my dog needed immediate care. Dr. Rybak argued and said to bring her to Fairfield Animal Hospital, which would have been an hour commute in rush house traffic. She claimed that Oradell was not good and did not have a neurologist on staff, which is false, they actually have 2. She then says, “Well how do I know that your dog was not injured at home?” We told her, “When she entered your office, she walked perfectly, when she left, she could not walk at all.” Also, she had mentioned the day before that she thought it was probably a neurological problem and the x-rays indicated there was no bone or muscular problems, so how could she have been injured by falling at home?
W e took her to Oradell Animal Hospital and they were fantastic. First the vet saw her and immediately identified that she thought it was a neurological problem. She then saw the neurologist who also evaluated her. They gave her pain medication, advised us to stop the steroid pills as they thought she was in severe pain. They had said I should see an improvement within 7-10 days. The conclusion was that my dog was not restrained properly when the shot we being administered and the result was a pinched nerve.
It is now a few months later and thankfully my dog is a lot better, she is still dragging her left leg a little. I have still not heard from Dr. Rybak to this day. I believe this to be a form of malpractice. My dog was not properly taken care of when the shots were administered and Teaneck Animal Clinic let her leave the office in horrible condition. All Dr. Ryabk seemed to care about was covering herself. I am hoping that this will not be permanent damage to her leg. Both doctors were extremely unprofessional and could have seriously injured my 6 month old puppy. I wanted to share my story because I would hate to see this happen to another animal. My dog has been suffering due to their negligence. It has been an extremely difficult time for myself and my family.
Tried to guilt me into expensive unnecessary services. Tried to tell me my pets wounds were infected and needs a special "honey" and laser treatment 3 times a week at $150 a pop. My pets wounds...
Kind staff that cares about the animals they work with. Can't get any better than this group.
Q: Does this veterinarian offer flexible appointment times?
A: Yes
Q: Was this veterinarian's staff friendly?
A: Yes, they went above and beyond
Q: Was it easy to find parking at this veterinarian's office?
A: Extremely easy, and close to the entrance
Q: Did this veterinarian rush your appointment?
A: No, I was able to ask as many questions as I wanted
Q: Does this provider remember you and...
AMAZING! I was in awe at the level of service I received. They completely surpassed all my expectations and I will abso...lutely be going back. The staff went out of their way to make both me and my pet feel welcome. It felt like they really cared about both of us. They didn't pressure me to buy anything I didn't need, which I really appreciated. I've been to other places that pressured me to...
Q: Did this veterinarian rush your appointment?
A: No, I was able to ask as many questions as I wanted
Q: Does this provider always take that extra step to make you feel special?
A: Yes, I always enjoy my appointments
Q: Did you leave the office feeling satisfied with your visit?
A: Completely!
Q: Does this provider maintain a professional appearance?
A: Yes, he/she looked very professional
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TEANECK ANIMAL CLINIC AND SPA is a full service facility. In addition to our State of the Art Veterinary Care, we proudly offer Grooming, a Doggy Day Care, and Cat Boarding.
The staff at TEANECK ANIMAL CLINIC AND SPA strives to provide the best quality veterinary medical and surgical care for your pet. We couple this with a truly caring attitude and a friendly, knowledgeable staff that wants...
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