Status: Open
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Help us make it rightSummary: Store wasn't too busy during lunch break and staff was polite, but the girl rep I talked to was spacy, didn't have basic knowledge, and wasted time calling customer service finding out or...
I just added a new line and device to my family plan, and AFTER we agreed, signed the contract, ordered it all, etc. we find that there's a $40 activation fee that we'll be billed for later. This...
They were very professional, and really improved my previous deal. Apparently I was paying 129$ a month for no reason, since my contract ended long time ago. Now I am paying 54$ for the same...
The WORST service ever!! I went into the store today at 8:45am, NO air conditioner and the service rep was annoyed that I asked her to turn it on. She didnt have a name tag so i did not get her...
If you go here, ask for Melissa: she was SUPER helpful and made sure I didn't leave until everything I needed was taken care of. I don't live near this store, but if I need in-person help again,...
Russell Cellular, Inc. is an exclusive Verizon Authorized Retailer specializing in wireless communication services and is one of the nations largest Verizon Wireless Retailers.
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