Phoenix Moving and Storage

worst possible moving experience

Average Rating

20

I used Phoenix because it was cheap and I wasn't transporting anything valuable.\r
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My experience was fine until the movers failed to show up on the designated moving day... after I had confirmed. When I called to see what had happened,…

Posted by docL on May 31, 2010. Brought to you by Citysearch.

worst possible moving experience

Average Rating

20

I used Phoenix because it was cheap and I wasn't transporting anything valuable.

My experience was fine until the movers failed to show up on the designated moving day... after I had confirmed. When I called to see what had happened, I was told that I hadn't confirmed (then who exactly had I talked to???). Eventually, I was told that I would be discounted the fee that my apartment manager was charging since I wasn't out on time.

That would have been ok, except that the movers that showed up were not informed and were not going to give me the discount.

The movers that finally delivered...

Posted by by docL at Citysearch on May 31, 2010. Brought to you by Citysearch.

DO NOT USE!!!

Average Rating

20

Do not use this company. I used them for a long distance move, they came to my home to give me a quote. I did not add any inventory to my move and they charged me double the quote. They also charged for packing materials that they quoted as included. I had to store my belongings which they double that quote as well. Worst of all was the many items of furniture that were damaged beyond repair and the 50"" plasma TV that was completely stolen!!!!! Please don't make the same mistake my family made.

Cons

- damaged and stolen items

Posted by by jimsteph at Citysearch on December 15, 2009. Brought to you by Citysearch.

They stole my stuff!!!

Average Rating

20

DO NOT USE Phoenix Moving and Storage PERIOD.

When I was first sold my move via Gina Taylor, I was quoted a price which was then doubled a day after the moving day. Thinking that the price they quoted me was great, I left close to the entire amount for the move on the moving day. What is to follow was even more crazy than what you could imagine. The quoted arrival date of my move was not met and I missed a day of work to wait. I called to see when my stuff would get here and then the response was ""Oh they should have already been there."" They weren't arriving due to a flat tire. ...

Posted by by AlexSergeyev at Citysearch on November 28, 2009. Brought to you by Citysearch.

Couldnt Be Better

Average Rating

60

I could not have been more pleased with this move. \r
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From the moment I got the call from Gina till the delivery. Everything went smooth and was in contact with them at all times.\r

Posted by samarose on November 03, 2009. Brought to you by Citysearch.

Long Distance Residential Moving

Posted on May 09, 2015. Brought to you by merchantcircle.