Status: Closed
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Help us make it rightMy search for a new laundry spot in Chelsea has seen its fits and starts (I'm looking at you, unnamed place on 23rd between 9th and 10th that takes three days to provide "same day" service).Nishi is very good -- maybe even great. It is large and clean, the staff is clear and direct, and they do a good job. They …
Dropped off 2 shirts and a pair of pants for pressing/ironed (gotta look good at the Broadway shows).$5 each for the service, fast (less than 24/hour) turn around.The staff were nice, not over the top ecstatic to see a customer, but I don't need customer service folks to make my day.
They lost an entire bag of my laundry.Enough said. Well, ok, I will say a little more.They lost an entire my bag of my clothes, then blamed my doorman (who has never lost anything, ever), then fought me tooth and nail about reimbursement.Never go here.Ever.
They're fast (they'll do same day) and friendly enough (how bubbly are we looking for, really?). They also listen to my ridiculous instructions like "wash everything in cold" or "wash the sheets in the hottest water possible." On average it only costs me $0.50-$1.00 more to go here than to do it myself and the …
Before today I would have given them 4 stars.I've been getting my alterations done there for about 2 years and the service has always been short and to the point with a little rude you might say, butno big deal.They want to get people in and out.It's fine until they screw something up.Then they take no …
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