Imacuclean Cleaning Services, Inc. (Reported Closed)

ATROCIOUS; total rip off

Average Rating

20

The company is a total sham--just takes your money and doesn't perform. I wish I had visited this site first, because the experience of all the others with negative ratings exactly mirror mine.

The people were lovely--the representatives on the phone, the guy they sent to clean. Unfortunately, nice though they all were at first, the guy wound up staying twice as long as we booked him for, did a poor job with what he did clean, and didn't clean much! The apartment was empty and could have taken any able bodied person 3 hours max to clean (I know; I wound up having to do it myself at 9...

Posted by by amarah at Citysearch on September 17, 2008. Brought to you by Citysearch.

Do not give these people your credit card

Average Rating

60

Do not give these people your credit card. I have been auto-charged for over 12 hours of cleaning when it looked as if no one had been here to clean at all. Trying to resolve billing issues is IMPOSSIBLE. This is all besides the fact that they do a VERY poor job of cleaning.

Pros

+ No pros

Cons

- Bad service, fraudulent billing

Posted by by mkapc at Citysearch on March 26, 2007. Brought to you by Citysearch.

THE WORST. Don't do it!

Average Rating

60

Was moved to write after reading the last entry. I hired Imacuclean for a similar job after reading such glowing reviews on Citysearch. Exact same scenario. They are incompetent and when you complain (which -- even if you are a bit of a pushover, like, say, me -- you WILL do after they do SUCH a poor job) they will eat up all your time with endless ""can so and so call you back."" When you get to the boss, Richard, he will express shock. I don't know if they're crooks or just bad at their jobs.

Posted by by bkcity at Citysearch on March 08, 2007. Brought to you by Citysearch.

Not clean!

Average Rating

20

I have never come across a more dishonest cleaning service in my life.
The guy that cleaned the apartment was very nice and helpful, however, the job that was done was very poor.
The apartment was completely empty and I asked that everything be scrubbed down. I had hired him for four hours, so this should not have been a problem. When I came home, it initially looked and smelled clean. I paid and tipped him. Upon examining the apartment, I realized that it was not clean and what I had asked had not been done at all. He came back for an hour redo after which the job was still not...

Posted by by osp at Citysearch on January 05, 2007. Brought to you by Citysearch.

Horrendous!!!!

Average Rating

20

I discovered Citysearch after I fought hard to get my money back from this company!

First off: the cleaning was wonderful! She cleaned every nook and cranny in my apartment. Great job. I had to give her the cleaning supplies though.

Unfortunately, that is all the good I have to say. I was TRIPLE BILLED by this service (many postings allude to this) and fought tooth and nail to get my money back. I called DAILY for 2 months (after changing my bank / credit card information) and was lucky enough to get the owner on the phone when I threatened to take them to court. After speaking to...

Posted by by hope391 at Citysearch on November 29, 2006. Brought to you by Citysearch.

IMACUCLEAN staff consists of carefully selected professional handymen/women and cleaners. We are experienced, with excellent references. We are reliable, efficient, and courteous. We are licensed,

Posted on March 06, 2015. Brought to you by dandb.