Status: Closed
Know more about this business than we do? Cool! Please submit any corrections or missing details you may have.
Help us make it right
autocomputerexchange.net is the Biggest rip-off company in the world. I filed a fraud report with the police to try and get my money back. Auto computer exchange never even sent me the item but they still kept my money.
I ordered a pcm/ecm for my Dodge Ram 3500 van on August 14, 2012. I was told my computer would be programmed the next day and then be shipped to me in Jacksonville Florida. They said it would take about 2 - 4 days from the time I ordered it for it to arrive. I waited until the following Monday August 20, 2012 for the part and when it did not arrive I called and was told it was in quality control and that they would check on it to see what the status was.
Later that day I called back because I had not heard from them. They, Paula, said they were unable to send it because it could not be repaired or reprogrammed, they then told me they would have to order another one and then asked me if I wanted to do a back order, I said no I could not wait I needed the computer now for my business, which is for picking of children for after school karate classes.
I then ask for a refund on my money, $275.00. The lady, Paula, said ok they will do it the next day because it was after 5pm and the person who does it is gone for the day, this was on August 20, 2012. I then gave them 6 days for it to show up in my account.
And when it did not I went my bank to start the process to get my money back. They gave me paperwork to take to police to file a report, they also said to call autocomputerexchange.net one more time to inform them of what I was about to do to and give them a chance to make good. Well they said that the refund had been processed on Friday the 24th and should be in my account by this Wed. It is now Friday and nothing.
On Friday afternoon I went to the police to file my report and then back to the bank and I am also going to contact the State Attorney to file a complaint with them. This company will continually give you the run around and put you off as long as they can hoping you will just get frustrated and go away. Well I am not going away I am a business owner and when someone pays me to do something they expect for me to do what they paid me to do. I expect the same thing when I deal with a company.
My bank told me today they would try and get my money refunded to my account is a couple of days. So please do not do any business with autocompterexchange.net.
Called about my Saturn, before i could finish my sentence, they yelled "No Saturn" and hung up on my face, very rude customer service
For all those DIY 's having problems. With chrysler products, Be sure to pinpoint the cause of your ECM/PCM going out before you plug in your
new or remanufactured unit. If you don't, you will end up frying the one's you just bought and start blaming someone else due to your ignorance. If you are not skilled enough to perform complex diagnostic procedures in auto electronics, shut the hell up and take your vehicle to someone who know 's what they are doing.
I used this company when I needed to replace my computer on a 2000 Cadillac and on a 2008 suv, fast ship and the computer worked perfectly. They had great customer service.. Don't use the dealer,...
This company is just horrible. Their "warranty" dictates that you have to return the defective ECM they sold you before they will replace it (and who knows how long that will take!) Meanwhile, your car is unusable. I offered to buy a replacement if they would refund my money when they received the defective one - NO REFUNDS. AVOID THIS COMPANY!!!! Read the Google reviews on them - almost all...
This company will sell electronics for your vehicle that are not in working condition and when you return them they will write it up saying that you damaged it in one way or another, which is very...
Auto Computer Exchange is located at 5414 Stirling Rd in Davie and has been in the business of Auto And Home Supply Stores since 2008.
Auto Computer Exchange is a family owned and operated business. Our first location opened in 1989 and we have been in our current location for over 10 years. We answer our phones 24/7 and offer free technical support to customers who have purchased parts from us. We do not plan on moving and we will be in business for a very long time, we will be here when you need us. Our mission is to give...
If you don't see your business listed on YellowBot, please add your business listing.
YellowBot wants to get your input! If you have a comment, find a bug or think of something neat we should do, let us know.
© 2007-2024 Solfo, Inc. – All rights reserved