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Appliance Experts

Address
1413 N 10th St # TN San Jose CA 95112
Phone
(408) 294-2698
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Average Rating
2
Total Reviews
(4)
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  1. 1 Star
  2. 2 Stars
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  4. 4 Stars
  5. 5 Stars
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Contact Us

Fax
(650) 969-6860

Business Hours

Status: Closed

Sunday
Closed
Monday
8:00am-5:00pm
Tuesday
8:00am-5:00pm
Wednesday
8:00am-5:00pm
Thursday
8:00am-5:00pm
Friday
8:00am-5:00pm
Saturday
Closed

Payment Methods

  • Visa
  • MasterCard
  • American Express
  • Discover

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What the community has to say about Appliance Experts

Information about this business (1)

Our business specialize's in repairing your Appliance"s in your home.
Our technians have factory training on all the brands we service.
Appliance Experts has been in business over 30 years.
We are factory authorized to service full line service for:
Thermador
Bosch
Dacor
Broan
Premier
Speed Queen
We also service many extended warranty contracts.
We let our customers know within a two hour...

Reviews of this business (5)

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5 stars
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4 stars
1
3 stars
0
2 stars
0
1 star
3
No rating
1
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YellowBot member reviews (1)

Reviewed Business
Appliance Experts
Reviewer Name
Kim Pomeroy
Review Date
January 14, 2010
Average Rating
1

Safety Concerns

Please DO NOT hire this company for safety reasons!!! If I could rate this company "no stars" I would! My hands are shaking and my blood is still boiling as I write this months after the incedent occurred. We have an old Thermador range that has been in need of TLC and we completely understand that the vent system is on it's last leg. Tim, the repair guy, replaced a motor after 2 visits (evaluation and install/repair). All paid it was several hundred $. We were fairly told this would probably be the last patch/repair but that it should give us a bit more life before having to purchase a new range. Fair enough. However, after only a few weeks the same problem came back sporadically. We felt that for several hundred $ the "patch" should last more than a few weeks so we called. Tim was sent out again. Of course, as luck would have it, the problem was not presenting itself on that particular day so Tim got very defensive. When I tried to explain to him that it was happening periodically and that I still wanted him to take a look at it, he called me a liar and got very load and in my face! He is a very large man and as I am a very petite woman, I was immediately nervous and scared. I tried to politely verbally defend my claim about the appliance but he exploded with even more anger. I truly felt like I was in physical danger. I backed out of the kitchen space and headed for the phone. He grabbed his gear and stormed out of the house yelling and slamming the door. He sat in his truck outside and didn't leave immediately. I locked the door and was about to phone the police but chose to phone his office first to report my experience and find out if he had a history of violence or anger management or something. They claimed no and said the owner, Barry, would call me right back. Eventually Tim left and Barry did not call me back for 2 DAYS!!! Barry immediately defended his employee and said that Tim told him that he left because he was frightened of ME! He completely reversed the story on me. After trying to work things out with Barry for 3 months via tons of unreturned phone calls we finally gave up. We were only asking for either a partial refund or having Barry himself take a look at the still tempermental vent. Nothing has been or will be resolved. The only honest person in this process was Karen (the scheduler) who seemed genuinly concerned about us but said she had to step out of the middle of things because she just couldn't get Barry to attend to us.

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Other reviews from the web (4)

Appliance Nazi's

Average Rating
20

They should rename this place from Appliance Expert to the "Appliance Nazi!" They screwed up on my delivery time of a part for my oven that I had waited patiently for for 4 weeks. They switched the agreeed on delivery time the morning of…

Average Rating
20

Very unprofessional service. Did not follow through with what they committed to do to have the appliance fixed. Will not let you speak whe...

Editorial Review

Skylark Limousine pampers its customers with a fleet of late-model luxury vehicles including limousines, SUVs, Town Cars and more.

Repair Service for home appliances

Average Rating
80

This company was recommended to me when I was having trouble with my Dacor range. Their appointment desk was very helpful in getting someone out to my home quickly so I wouldn't be without my range for too long. The repairman came as…

Business description (9) view all

Pest Control Services

Skylark Limousine can be found at . The following is offered: Limos & Shuttles. The entry is present with us since Sep 9, 2010 and was last updated on Nov 14, 2013. In San Jose there are 64 other Limos & Shuttles. An overview can be found here.

Appliance Experts can be found at N 10th St 1413. The following is offered: Appliances. The entry is present with us since Sep 9, 2010 and was last updated on Nov 14, 2013. In San Jose there are 53 other Appliances. An overview can be found here.

Appliance Experts is located at 1413 N 10Th St, San Jose, CA. This business specializes in Appliances.

Appliances Household Major Dealers & Services
Electric Appliances Major

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