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Help us make it rightHi Ron, We apologize for the inconvenience and recent experience you encountered with your account. Please provide us with your merchant ID and contact information by emailing [email protected] and we can have someone reach out to you and look into it further.
I cancelled my account with WorldPay back in 2013 and they continued to charge my over $100 per month for service fees that I did not deserve. I called them to ask them to refund the charges and they refused, saying that I still had an account. I had to force them to put me on the phone with a supervisor (worthless) and they refused to refund me my money too. I am so angry!!!! They actually...
My small business (1 person coffee cafe) signed a Merchant Services Processing contract with WorldPay (division of Citizens Bank) in June of 2014. The Sales person showed and documented in the sales material that I would only be occurring fees of ($22.49) along with my small percentage on each Credit or Debit transaction. A the next month I was hit with multiple undisclosed transaction fees...
they were charging me $17/month, now it's $49/month even though I haven't had any transactions in either situation. I called to complain, it got me NOWHERE! Thanks for you help WorldPay, and I will be cancelling and paying your early termination fee of $195.00 after being with you for 18 months, hahahahahaha
Ive also had problems trying to cancel my account. Ive been trying to cancel this account for over 5 years and its always something different. My most recent attempt, I sent the 90 day notice then because I didnt call excactly 30 days before my contract ended, they automatically renewed it another year. My options are to pay $495 or wait another year and try again!!!!! UNBELIEVABLE!!!! And,...
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