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I had a bad experience with this company. I drove there from Hollywood and selected them because their ad said family friendly professional staff. After paying, I just stood around waiting with the people in front of me. I wasn't given any instructions or anything other than put on a life jacket. Finally someone yelled banana boat ride. Well the free banana boat ride for the snorkeling trip was just to the boat and back, only no one told me that. My kids and I went snorkeling. The guide had an earache and apparently couldn't swim that day. So my kids and I went out alone on the...
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