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Verizon Wireless
I have to say I was extremely disappointed with their customer service. I came to get a new iphone and the manager explained that the upgrade fee would be waived. Little did I know, a month later Verizon billed us the upgrade fee and said that it was not waived at all. The manager did seem quite wily …
5 stars may seem excessive but not for my situation. I have been a Verizon customer for almost 13 years and last month I upgraded. I received 2 iPhone 6's, one of which was a 64gig, and got a Samsung Galaxy 5s in blue for my family plan. I got lucky because all were in stock! Natalie was my …
Went into the store to get a replacement for a malfunctioning Verizon phone. The saleswoman, who's name I am sorry I didn't get, told me my options were to buy a different phone at full price or to use my insurance, which has a $100 deductible. This is the second LG G2 which had this LCD problem, and …
I went to purchase a cord to charge my phone. I was told my phone was not fuctioning because it was a problem that was not going to be solved by a new cord. Sold me a new phone misrepresenting everything from start to finish. Went back to complain and the manager was no longer employed so …
Great experience at Verizon Danville! Thank you to the new store manager, Ron Vegas, and consultants Natalie and Alan. They were helpful and friendly, took excellent care of our family's tech needs.
Wireless Store-Verizon Wireless Premium Retailer is located at 3418 Camino Tassajara, Danville, CA. This business specializes in Cellular Phones and Cellular Providers.
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