Verizon Wireless

Average Rating

20

So, now it's six months later, and since I couldn't recall the exact date of my visit to this location, I called Verizon to see when my six month wait for my upgrade began. Imagine my shock to find out the store lied. By having allowed them to 'swap out" my old 4s 16gig phone with one of their iphone 4 …

Posted by LJ D. from Yelp on November 20, 2014. Brought to you by binglocal.

Average Rating

20

Absolutely, without reservation, the worst customer service I have ever experienced.Please spare yourself the pain and never do business at this establishment.Long story, short, they would not let me return a phone after ten days (well before the 14 day contract) because the barcode was not with the …

Posted by Conor H. from Yelp on November 20, 2014. Brought to you by binglocal.

Average Rating

20

Most horrible customer service I have ever had the misfortune to come by.

Posted by Jessica S. from Yelp on November 20, 2014. Brought to you by binglocal.

Average Rating

20

Thee worst customer service out of any Verizon Store I've been to. There is always the same snobby girl behind the counter that is incredibly unfriendly and rude, rather than being helpful. It's as if the last thing she wants is for someone to actually purchase an item from the store.

Posted by Taylor L. from Yelp on November 20, 2014. Brought to you by binglocal.

Average Rating

20

UPDATE: An account named "Jay M" messaged me shortly after I posted my review. I have attached a screenshot of the messages. I KNOW this is one of the Verizon employees on a fake account for many reasons. 1) The account was made RIGHT after I left my review 2) NO ONE else was in …

Posted by Pierce B. from Yelp on November 20, 2014. Brought to you by binglocal.