Status: Closed
Know more about this business than we do? Cool! Please submit any corrections or missing details you may have.
Help us make it rightI wanted to write about this company as I have a high pressure sales job with no time to deal with incompetent people. I move on a bi-yearly basis and have utilized alot of companies for my transportation needs. Although we had a rough start due to my inability to be patient I was very suprised by their service, they are a small family owned business, which I love to support. They arrived on time in clean uniforms and represented their company very well. They packaged all my belongings within a couple hours and I had them at my new residence in the time promised. Thank you Valet Movers for allowing me to not worry about my move.
DO NOT use Valet Movers!!!
I had an absolutely HORRIBLE experience from start to finish with Valet Movers. Valet Movers showed up to pick up our belongings with three men and 20 rolls of tape. We had already boxed up all of our belongings, but they still used all 20 rolls of tape tripling and quadruple taping boxes so they could charge us $5 a roll when they were done. One of the three men left at the beginning, leaving only two to do the entire job and then proceeded to charge us for a "Long Carry" because it took them longer than normal to do the job. Once our belongings were in their hands their customer service went out the door. It took them four weeks to deliver our belongings (three weeks after the set delivery date). They could not and would not give us a delivery date when we called and asked about the status of our belongings. We asked to speak to the supervisor ("Boss") for a week and for him to return our phone calls. We finally spoke to him once our belongings arrived, but only because the driver called his personal cell phone. There was then a dispute with the sub-contracted delivery company over a charge for stairs, which was placed in the contract by Valet Movers but according to the contacting company it was not. I would also like to note that in my first conversation with Valet Movers I asked if they use their own trucks or sub-contract out. I was told they had their own fleet of trucks, which was not what I experienced. When we asked for a 5% military discount because we had never received it and never received a phone call back about it; the "Boss" wanted to give the 5% discount for the original estimate and not the total amount. We also had three boxes missing once our belongings were delivered. DO NOT use Valet Movers!!!!
I spoke to three movers who were "five-stars" on the review sites available on net , and the Valet Movers put me most at ease. Most movers will do the stuff you ask them to do, complaining all the way. I personally find it...
Valet Movers were absolutely amazing. They showed up on time, scoped the place out and immediately started moving stuff. They moved our two households in a day. The movers were incredibly careful with each item. They had the same energy picking up the first piece in the morning as the last piece in the evening. Not a scratch on anything. We recommend Valet Movers for all your moving needs. They...
The Valet Movers was very professional and courteous. They did a great job packing and securing all the furniture. We were very impressed by the manner in which they accomplished their job. Thank you so much for making this an amazing move!!
This was my very first time hiring movers, so I had lots of questions! Although Henry was new to the team he was able to answer all of my questions. On the day of the move, Jim and Mark came to help out! My only frustration and/or complaint was that they came on time at 8:00 am sharp! I was half expecting them to be like comcast, from the hours of... so I did not get to sleep in needless to...
I just moved in with a friend and I decided to hire movers out of pure laziness. I was pretty scared about hiring movers because I heard horror stories about it from other people and moving in general is just a stressful thing to do. I called a day before my move to make sure that everything is set, and everything was good to go. They came right on time and were very very fast. I ended up being...
Valet Movers is located at 8005 Hummingbird Ln in San Diego and has been in the business of Cargo Loading And Unloading Services since 2010.
Shirt & Jean Service, Same Day Service Available, Dry Cleaning, Drive-Thru, BBB, Alterations, All Under One Roof
If you don't see your business listed on YellowBot, please add your business listing.
YellowBot wants to get your input! If you have a comment, find a bug or think of something neat we should do, let us know.
© 2007-2024 Solfo, Inc. – All rights reserved