Status: Open
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UAR is the most unprofessional auto recovery place (I wouldn't call it a business) I have ever seen. First, when we got the car, it had a visible scratch on the side, a broken mirror, etc... When these damages were brought to the employees' attention, each one said that they were not responsible (including the manager). As the police/ deputy was called to report the damages (which was a waste of time) the manager kept telling us to get off her property because we were "trespassing". Next, she has one of her wrecker drivers to attempt to tow our vehicle which was not even the vehicle that had initially been repossessed. At that time, one of the "good old boys" arrived and explained that there was nothing he could do. We left frustrated in our legal system and in the manner in which UAR does "business".
By the way, only a star was given because this website would not allow me to post this review without one. Our experience and the customer service rendered was not, at all, star worthy.
The first time I called the main branch for this storage service, they told me I had to call this number, which no one ever answered. Then, after a week of me being trying to reach someone with no success, I called the main branch again, for them to tell me that I had to keep trying because they couldn't do anything for me. Then I called the main branch back because, again, no one answered the...
Shame on you for taking peoples cars, you never took mine, and you wont i out smart you bastards ah ha find me bastards
United Auto Recovery is located at 5280 Pinson Valley Pkwy, Birmingham, AL. This business specializes in Community.
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