Status: Open (Call business to confirm holiday hours)
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Help us make it rightUnfortunatly I agree with that other comment. I have been screwed by UHaul myself, but in this case, with your transmission going as a result of towing, it is entirely your problem. You should have checked with your owners manual for the towing capacity of your vehicle before towing anything.
That said a responsible UHAUL operator should have said something.
I had a friend wanting to rent a...
Did you read your owners manual? I'm sure in there it talks about towing. If not, did you ask the employee to offer you any extra advice about towing a trailer. We provide you all the information that you need when you pick up the equipment in your rental packet. You had the time to look on the website to find the cooler after the fact. Why didn't you do some investigation before hand?
If...
I rented an 8x5 trailer for a cross-country haul from San Diego to Kentucky. The transmission of my car went out in Arizona. Subsequently, I found on the U-Haul.com site a warning that transmissions can be ruined by overheating and a recommendation that this can be avoided by using an automatic transmission cooler. Neither this information nor recommendation was ever provided to us at the...
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