Status: Open
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Help us make it rightHvac servive calls and all installations.10 percent off for senior citizens,and 15 percent off for any active veterans for his or her spouce.
This guy scammed me. He didn't honor his contract. He refused reimbursement and then threatened me with legal action when I tried to get what was owed. Take it from me, he is not afraid to scam you, and he is not afraid of any repercussions!
A very nice and professional. 5 star.i would recommend
Dishonest and Dangerous! Called this company to fix a simple problem. They scared my tenant with a fabricated story and then got belligerent and threatened me when I called the owner (Jim) to complain! To make this worse I had to have a second company come out to actually fix the problem and it turns out NONE of the things Terrell claimed were bad actually needed replacing. Total charges for the second company were less than a third what I paid to Terrell.
This was the worst experience I have ever had with an HVAC company.\r
Just two days before my mother came to visit, our AC went out. She prefers a house at 68 degrees and since we were having a warm spell (85 and rising) we knew we had to get it fixed ASAP. I googled Atlanta AC repair and called 11 different places... the soonest anyone could come out was 4 days from when I was calling. Terrell Heating & Air was the 12th place that I called and the only place who could actually come out that day. I was amused by that, considering that several of the other places have ""same-day guarantees"" on their website. The place that said they were rated #1 in...
Stay away from this guy at all costs. If you don't, you will be sorry.....and out big bucks. I know!
I am so disappointed that we chose this company. He installed a unit he said was a year old, but it was actually 8 years old (by serial number) and an improper size. We now have toxic mold throughout our house and are paying thousands because of his shoddy business practices.
He was abusive and misled us. Never again.
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