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Help us make it rightTom got offended that we had other carpet bids,no patience at all, left without showing samples, plus when I called to complain, he called back upset making excuses, why call me, that was so unprofessional. What ever happened to customer service, I would not want their service
So my girlfriend and I needed two rugs of the same color in a specific size for our bedroom. Decided to check out Straus on Sunday since we always drive by it. As soon as we walked Liz pleasantly greeted us and was very attentive. She listened to what we needed and began giving us options. She let us …
This review is way overdue but better late than never! Hands down Tom Straus runs one of the BEST businesses out there. It's hard to find even decent customer service these days. Tom went above and beyond for my carpet purchase and install. Love, love, love my new carpet and the fact that Tom …
Straus Carpet does a great job! We have used them in our own home as well as for investment properties, and they are helpful, prompt, and competitive in their prices. Felix is fabulous, and has always ensured a quality install. This is a family-run business (third generation) that provides great customer service.
I have been to this business before today, more then once, and previously would have given them 5 stars. After my experience with them today, I will never go back. I went in to buy a remnant for a new art studio. I told the saleswoman the size I needed. She showed me what I assumed were all the possibilities. …
I initially met Steven when going in to the store looking for a cheap remnant because I previously bought one there 10 years ago. I asked about carpet for my condo and left buying nothing. Two months later I was ready to carpet my condo. I signed up with Costco's carpet service and they said they would call me …
Straus Carpet Co is located at 414 23rd Ave, Oakland, CA. This location is in the South Kennedy Tract neighborhood. This business specializes in Carpets & Rugs.
Wall to Wall Specialist, SE Habla Espanol, Sales, Residential & Commercial, Remnants, Linoleum, Installation, Hardwood Laminate Resilient, Hardwood, Custom Size Runners, Custom Cutting & Binding, Area Rugs, Mannington Mills, Coronet, Contractors Lic No 464457
Straus Carpets is located at 2845 Chapman St, Oakland, CA. This location is in the South Kennedy Tract neighborhood. This business specializes in Carpets & Rugs.
This company offers flooring services and installation of flooring products including carpet, hardwood & laminates, vinyl & linoleum, oriental & area rugs, and commercial flooring services.
Straus Carpets prides ourself on our effective customer service We are ready to serve your flooring needs Give us a chance to talk with you and we're certain you'll join the thousands of lifetime customers we have in the Bay Area
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