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All the issues described in the prior rating have now been addressed. It took a long time and much follow up on my part, but the company has corrected all the problems with my hot tub AND at their cost. I...
I purchased a brand new hot tub/spa from this company. I have had nothing but problems with the hot tub/spa and the company since the day it was installed. The owner will NOT honor the warranty, will not answer your phone calls, will not…
I spent close to$ 8000.00 buying a hot tub from this company. Once they have your money, you will never see them again, they will NOT answer your phone calls, they will NOT return your messages, they will NOT answer letters. You will need an attorney to deal with this company. Save yourself the time and money and use a decent, reputable, honest, sincere, hard-working, caring company. Spa Doctor is NONE of the above! UPDATE March 2011 - All issues concerning this hot tub have been corrected and paid for by Spa Doctor. The company does GREAT work when they choose to. We'll see what the future...
I bought a brand new hot tub from this company, had problems from day one (installation)and cannot even get the owner to return my phone calls, answer my messages, answer letters. I am being totally ignored....
Spa Doctor can be found at Gadsden Hwy 7033. The following is offered: Pools, Spas, & Saunas. The entry is present with us since Sep 7, 2010 and was last updated on Nov 12, 2013. In Trussville there are 5 other Pools, Spas, & Saunas. An overview can be found here.
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