Status: Closed
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Help us make it rightservice is really poor. I bought a new car and had a defective tire but I just got the run araound though according to their manual they were suppose to contact a local dealer for me.
Bought a car there 2 years ago and have had nothing but issues in dealing with their service dept. Never had issues in PKBG anywhere else. If you are a woman, you will be treated like an idiot by their mechanics who seem to only be able to grunt instead of actually communicate with customers. We have also had issues with trustworthiness or a lack of knowledge & skill, not sure which. I would...
Ok folks, here is the scoop...my girlfriend's volkswagen had been periodically stalling, so she took it here for service. Really, really bad idea. They quoted her a total cost to repair, and informed her that they would need to order it. No charge until they actually had it fixed. The reality was, she was charged AHEAD of TIME for the parts and service, then nearly a week later, they finally...
I have been dealing with Larry Simmons with my VW's and Honda for nearly 10 years and have never had a bad experience with their sales, service or any other part of their business. Everything from receiving our phone calls to finalizing our deals are spectacular. We started out with our very first brand new car...a basic doesn't even have a tape deck car and have moved into a couple of very...
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