Status: Open
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The earthy environment exudes warmth while evoking purity and calm with Aveda-green tones. A pleasant mix of rugs, hardwood floors and primitive-inspired furnishings make this...
Oh my what a disappointment - I called like 5 or 6 times with no answer or answering machine and finally got to talk to someone and made an appointment for facial and massage - As soon as I arrived I was disgusted - stylists/therapists sitting on porch smoking cigarettes ! Hoping that my service would not be conducted by one of them I sat and waited past my appontment time - to find out that I would be getting a facial and a massage from someone who REEKED and smelled GROSS ! How could theythink anyone wouldwant their stinky filty hands touching my face ? This would not do - I do not...
The place looks nice and is in a good location, but that is about all it has going. I was sold by its appearance and the women who kept saying they were Raleigh's only 5-star spa. They seem to open later and close earlier than the posted hours because they don't answer the phone. I have even gone over there to try to make an appointment after being so irritated by the answering machine and it was closed 1 hour early. I bought someone a gift certificate and it was lost, but the salon kept putting off looking it up and saying no one knew how to do it and after 3 weeks of stalling finally...
Fashion Explosion... I can't begin to tell you guys emphatically enough, HOW MUCH I ADORE my ""HAIRCOOLER"" and designer cut by SERENA !!! It was an incredibly fun experience to allow her complete artistic license to redefine my appearance to reflect my TRUE INNER DIVA ... They have treatments for the outer and inner ME... She really cares about her client and seems to have a special way of making me feel as though no one else exists...STAR TREATMENT. As a fact, you could say "" 5 STAR "" treatment, as she has been nationally ranked for her AVEDA salon / spa. I am an AVEDA baby, and this...
Talk about somebody who doesn't know how to run a business!!! Serena has poor customer service... I have booked several appointments first thing in the morning and she has NEVER been on time, and really didn't seem to care because she didn't call my cell to say she was running late. She always seems stressed out which kills the atmosphere she has going for her, and it seems to be a salon full of drama! There's nothing special about it, they just need to shut it down! The spa thing is seriously a joke and she is totally over priced. I don't recommend her at all!
Pros
+ There are NONE!...
Serena's is one of the neatest spas in downtown, the house is beautiful, very relaxing, and spacious. I would recommend if for bridal parties especially, it would be a great place for pictures too.
I had cut and color done and Serena did a fabulous job. I'd also recommend her if you are looking for a new, hot cut.
Serena Signature Spa Salon can be found at W Peace St 614. The following is offered: Day Spas. The entry is present with us since Sep 9, 2010 and was last updated on Nov 14, 2013. In Raleigh there are 40 other Day Spas. An overview can be found here.
Concept
Its Signature Massage package includes a hot salt glow and ginger rub with Swedish massage, manicure and pedicure.
Creative consultation, scalp massage with aromatherapy, beverage and cosmetic touch-ups are complimentary with salon services.
Aveda products are used when performing treatments.
For a fee, add a warm paraffin treatment to nail services or a hair masque and scalp massage to facials.
Wear a bathing suit if you feel uncomfortable being naked during treatments.
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