Status: Open
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I purchased a ticket from Sai Travels for
SFO - Munich(Germany) - BOM and return
BOM - Munich(Germany) - Frankfut (Germany) - SFO
The airline was Lufthansa.
To travel from 1 EU city to another a Schengen Visa is required. The travel agent never asked me or informed me about such an requirement.
I was not allowed to board the Munich flight from Mumbai airport and was stuck there. I was just lucky to get 1 last seat in the next flght to Frankfurt. Had I not got this ticket I would have been stuck in Mumbai for atleast a week since it is the holiday season.
After calling up Sai travels on my return, I came to know that they were not even aware of such visa requirements. Instead of accepting their mistake they argued and talked rudely. The Lufthansa staff at Mumbai airport were shocked that the travel agent were so careless and dint even inform me about it.
Please dont rely on Sai travels for any more information other than the ticket and the charges. They are not bothered about any other requirements or information to be given to the passengers. Think twice before purchasing a ticket from them.
This review is mainly for Atul. Service is great.We have used their services for last 10 years both personal and work related. Excellent handling of details and prompt attention. We have always...
I've been meaning to go to the Philippines for many years now. Since I've been traveling, I haven't found such an easier resource to utilize. I worked exclusively with Anu, she was the most...
I recently booked my travel with Anu. I received the best customer service. She paid attention to my specifications and was extremely nice. I will definitely be booking my future travels with Anu.
I would not recommend them for any airline bookings. Their cancellation policy is so fishy and rip you off with $350 per ticket on an international bookings when airline charges only...
Let me start by saying, I would not recommend them to anyone after what I had gone through so far with them. They may be OK( not saying GOOD ..there is difference) while you trying to book the...
Sai Travels can be found at Lawrence Expy 500. The following is offered: Travel Agents. The entry is present with us since Sep 10, 2010 and was last updated on Nov 14, 2013. In Sunnyvale there are 14 other Travel Agents. An overview can be found here.
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