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Help us make it rightWe are a women's health practice serving the women of Aurora, CO.
The optometrists Ponderosa Vision Clinic in Aurora, CO, are committed to high-quality eye care with a personal touch. From comprehensive eye examinations and ocular emergencies to contact lens replacement and the latest eyewear styles, we can handle all of your optometry needs. We are your complete optical specialist in the southeast Denver metro area and serve all ages, including infants.We...
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I can't recommend this to anyone. Misdiagnosis, no followup with patients, doctors including Lipnick who rush through appointments and DON'T LISTEN, making snap judgments on condition and prescribing wrong medications. Why are your patients having to call YOU begging for answers and additional help? Why are YOU not continuing to try to diagnose correctly? Oh wait, you don't have time for that--you're too busy churning 'em and burning 'em so you can max your billables to care about really helping people. We had to get a second opinion and thank god a caring physician figured out what was truly wrong and got us off the wrong medications and to correct treatment.
The docs are great, however front desk and other aspects of this practice are atrocious:
- 30 minute hold time while listening to a recording about their address and website, not even elevator music; how is someone at work, or a sick person supposed to endure that? and that is for something as simple as scheduling/rescheduling an appointment.
- they will not mail you blood results after NUMEROUS requests
- why are appts necessary for 3-minute procedures such as blood draws? others accept walk-ins.
- they will only take your pulse by hand (!) and then make up and record your blood pressure (!) from that in their records
- they're unreachable through their website. no feedback/survey forms, etc.
looking for alternatives...
Several months ago I made an appointment with Dr. Janet Pederson for my annual check up and pap smear. During my physical the Dr. asked if I have been experiencing any health problems or concerns. I presented a printed list of symptoms I’ve been keeping track of which were in line with a thyroid disorder. My mother was diagnosed with a thyroid disorder several months ago and I realized I was experiencing the same symptoms.
Dr. Pederson took a look at my list and instead of offering help she told me I needed to see a psychiatrist! I was insulted and offended that she did not take my concerns seriously so I asked for a referral for an endocrinologist. She agreed that I had “something” going on and that a visit with an endocrinologist would be helpful.
During my pap smear we discussed birth control options and I explained that I am not using birth control pills because of the strong side effects I experience and asked about alternative methods. Dr. Pederson explained how a diaphragm was used then proceeded to prescribe birth control pills saying that it would help my cramps and acne! Obviously she wasn’t listening since I just explained that I did not want to take birth control pills! I have never experienced such apathy or disappointment with a primary care physician.
To add additional insult I received a large bill for my visit. I spoke with the billing department at Ponderosa Family Physicians telling them there had to be a mistake because my visit was my annual exam which is covered completely by insurance. The billing department went to Dr. Pederson to ask why the visit had not been coded as an annual exam. Her response was that she felt she deserved to bill the visit at a higher cost because of the significant amount of time she spent addressing my concerns! Obviously I am beyond furious that this doctor could have the nerve to think that she did anything worth being paid more than she deserved. She not address any of my health concerns adequately nor did she offer solutions. I guess she feels that a patient should keep their mouth shut and not ask any questions during an annual exam.
I have since seen a wonderful endocrinologist who prescribed medicine for my thyroid and I have seen a remarkable improvement in my health! It is so nice to finally have a doctor who cares about his patients and their well being!
I will not be paying the $152.63 bill for my annual physical visit to Dr. Janet Pederson. It was an annual exam and I feel that she is practicing medical fraud by billing it otherwise.
I will NEVER return to Dr Pederson and would not recommend her to anyone!
I do know that the doctors here are wonderful - at least that has been my experience. However, as long as no one makes a mistake or anything - you will be fine.
But - I had a horrible experience because their office made a mistake. They treated me like it was my fault and made me undergo a lot of unnecessary stress because of it. When I complained to the office manager - there were no apologies for their behavior or the mistake. She admitted that they made the mistake - but never once apologized for how they treated me or how it affected me. Even though I really loved my doctor (Dr. Pederson) I will never step foot in this office ever again.
I have never experienced this lack of professionalism or care for other people in any other doctor's office.
Although the medical staff are professional and informative, the front staff are less professional and are not customer service oriented. I've been coming here for 3 years now for my annual exam,...
Q: Did you notice a foul odor when you arrived at this provider's office?
A: No, I didn't notice an odor
Q: Did this provider ever postpone your appointment?
A: No, they never postpone my appointment
Q: Were the staff members able to answer your questions?
A: Yes, they were able to answer my questions
Q: Were you able to get answers to simple questions from this provider without scheduling...
Terrible office. Doctors are clueless and their billing staff is totally incompetent. They do not know how to bill inurance correctly and due to their incompetence they are now threatening us with collections agents. They did not file the…
Q: Would you recommend this family doctor to others?
A: I Already Have
Q: Would you refer this provider to a family or friend?
A: Yes, I'm going tell everyone about them. I absolutely love this place!
Q: Did this provider leave you unattended for an extended period of time?
A: No, I was always attended to
Q: Was this provider sympathetic to your situation?
A: Yes! They went above and beyond...
Q: Were you able to relax during your appointment?
A: Yes
Q: Is this provider willing to pursue advice from other providers when necessary?
A: Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Q: Is this business in a safe neighborhood?
A: Yes, it was in a safe enough neighborhood
Q: Was this provider late to your appointments?
A: No, they were...
Here at Ponderosa Family Physicians in Aurora, Colorado, we provide the services that you would expect from your primary care provider and then some. With our team of doctors, we are able to provide a number of services that you will not find in every office. In addition, we are able to have in-house consultations with other experienced physicians to obtain a second opinion on how best to serve...
Physicians & Surgeons Ophthalmology
Optometrists Od
Dr. Draper grew up in Rolla, Missouri and he spent all of his college and medical school days in Missouri. He attended the University of Missouri-Rolla for his undergarduate degree and then moved on to medical school at the University of Missouri-Colombia. All of this time in Missouri turned him into a huge St. Louis Cardinals fan before he moved to Parker, CO in 1989. Dr. Draper joined our...
The optometrists Ponderosa Vision Clinic in Aurora, CO, are committed to high-quality eye care with a personal touch. From comprehensive eye examinations and ocular emergencies to contact lens replacement and the latest eyewear styles, we can handle all of your optometry needs. We are your complete optical specialist in the southeast Denver metro area and serve all ages, including infants. We...
Since 1986, Ponderosa Family Physicians, P.c. has been providing Physicians' Office, Including Specialists from Aurora.
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