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Help us make it rightThe Petinary is a full service veterinary clinic that has been serving the Madison area since 1981....
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Tags
Full Service
Care for Cats - Dogs & Small Pets
Dogs & Small Pets
Affordable Care
House Call Service
Holistic Pet Care
Care for Cats
House Call Euthanasia
Veterinary Clinic
I checked out Petinary last week because I wanted to bring my cat in for a check-up. While I felt that the hands-on care Dr. Kohn provided was very good, his attitude will prevent me from returning. The questions I asked seemed to make him defensive. When I asked him questions about the interventions he was suggesting for my cat, he seemed to think that I was questioning him and told me that he could give me a referral for someone else (which I took him up on).
He never mentioned any other things I could do to help my cat's liver health (something the blood work showed was an issue), and it was only when I asked him about diet that he told me to buy prescription cat food.
He did not express any concern for my anxiety regarding my cat's health. In fact, when I went in to pick up the medicine he prescribed, he did not even say hello to me even though I was the only person in the office nor did he (after I had to stop him on his way to the back to say hello) ask me how my cat was doing on the antibiotics he prescribed her. He gave me no indication of how to proceed after the course of antibiotics is finished.
Finally, I am a graduate student living on a very tight budget. When I called to make an appointment, the woman on the phone told me that I could set up a payment plan if it was over $100. The bill was $235, and when I asked to go on the aforementioned plan, Dr. Kohn refused, explaining (illogically) that because I was a first time customer, that he would like me to pay the whole amount.
On a good note, his assistant was kind, helpful, concerned, and knowledgeable. If he were to open his own clinic, I would go there in a heartbeat.
Bottom line: Really convenient location for folks in Willy Street area, but if you want to feel that someone is actually concerned about your animal, or sensitive to your feelings or confusion or anxiety regarding your pet's health, you might want to go somewhere else.
This is a small, friendly, caring pet clinic. The prices are UNBEATABLE! We were not rushed, all our questions were answered and unnecessary vaccinations were not pushed on us. It's a mom and pop shop atmosphere with great people who genuinely love all the animals. HIGHLY RECOMMEND!
I'm switching Veterinarians. This one has ignored/misdiagnosed both of my cats. One of my kitties passed away yesterday of an illness that should of been diagnosed months ago, but Dr Mike didn't take the time to look into it. Another kitty had 2 painful emergency visits because he wouldn't see her on an emergency appointment. Oh, and there was no follow up, either!
5 star
It is unfortunate that this client felt the way they did about the service they received. Our clinic strives to attend to all clients' needs in a timely manner. However, as hard as we try, sometimes individuals are not satisfied with our care.
5 star
Veterinary Clinic, House Call Service, Holistic Pet Care, Full Service, Care for Cats - Dogs & Small Pets
Petinary is located at 1014 Williamson St Ste A in Madison and has been in the business of Pets since 1981.
Petinary can be found at Williamson St, Ste A 1014. The following is offered: Veterinary Medicine. The entry is present with us since Sep 8, 2010 and was last updated on Nov 14, 2013. In Madison there are 14 other Veterinary Medicine. An overview can be found here.
The Petinary is located at 1014 Williamson St., Madison, WI. This business specializes in Veterinarians.
The Petinary is a full service veterinary clinic that has been serving the Madison area since 1981. Our mission is to provide dogs, cats and other small mammals with the very best in quality, realistic and affordable care.
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