Status: Open
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Help us make it rightOffers everything from shocks to XM radios. Auto service includes engine tune-up, wheel alignment and brake maintenance.
After waiting almost and 1/2 hours to get my tires changed (I told the wait would be an hour and a half max) I was told my car was ready. During the wait I was never given an update to why it was taking so long and when I asked was not?
Offers everything from shocks to XM radios. Auto service includes engine tune-up, wheel alignment and brake maintenance.
After waiting almost 3 and 1/2 hours to get my tires changed (I told the wait would be an hour and a half max) I was told my car was ready. During the wait I was never given an update to why it was taking so long and when I asked was not given an answer. When I paid-- the cashier ran in the transaction wrong resulting in another 25 minute wait while he figured out how to void and then re-enter the entire order.
When I went out to check my tires I noticed I had only 3 of the four tires I bought on my car. The 4th tire was an entirely different brand. I asked to speak with the manager and...
Appointments are not necessary for oil change or battery, headlight and wiper-blade replacement.
Need a tow? Call (866) TOW-2-PEP to get towed to the nearest Pep Boys. The fee is less than $100, regardless of distance.
Check the Pep Boys website for deals in your area.
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