Pak, Grace H, Md - Grace Dermatology

Editorial review from Citysearch

I have been going to Dr. Pak for 10 years and was really surprised to see the negative reviews on here. I used to see her for acne and then stopped when her treatment it cleared up. She then fit me in on really short notice a few months before my wedding when I had some flare upsand my skin looked gorgeous for my wedding. She was also very responsive via phone a few years later when I needed treatment for severe hives and called in an RX in a hurry. She was very cautious with the medication because I was nursing, but was still able to get my hives cleared up. I've only had very positive...

Posted by by allycat1277 at Citysearch on May 12, 2013. Brought to you by Citysearch.

I just did a google search to update my

Average Rating

100

I just did a google search to update my address book. I have been a patient of Dr. Pak for over 8 years and I am appalled at the reviews on this website. She is as professional as one can get and humble at the same time. Those first timers must just be upset with their condition not the practice. I logged onto this site, just to set the record straight that Dr. Pak is an excellent dermatologist with a very professional practice. Even when I lived abroad I still would make a point to see Dr. Pak on my visits to New York. If you have been recommended to see this Doctor, by all means make an...

Posted by by TimM995 at Citysearch on May 31, 2012. Brought to you by Citysearch.

Find another DR

Average Rating

20

This practice and staff are completely unprofessional. I'm assuming they don't care about their patients - because when I went to the office - I had to wait 3 hours for my appointment. They could have at least told me they were so far behind - and I could have grabbed lunch. Since then - they have continued with their poor customer service by not returning over 12 of my calls and messages - as I am looking for a prescription refill. I guess there is no money in it for them to refill a prescription. They have their phones outsourced to an answering service - so it is very rare to reach...

Posted by by Webreviews at Citysearch on May 21, 2012. Brought to you by Citysearch.

Sorry to Say - She has a Staff Issue

Average Rating

20

So, I am so disappointed to have to write this review, BUT Im hopeful that Dr. Pak (who is a really nice person and great dr) will see it and be able to take the actions necessary to get things back in order. It looks like a front office staff issue to me.

I made an appointment and arrived only to learn that the Dr was ill. They tried calling but had my # from 1-2 years ago (hmmm, not verifying client records upon check-in). They referred me to another dr (who was great!!!).

Being loyal to Dr. Pak I did go back for another appt. This time I asked if they had my correct...

Posted by by BruceTruman at Citysearch on May 09, 2012. Brought to you by Citysearch.

Fancy office, terrible service

Average Rating

20

I went to see this doctor, though I knew they didn't take my insurance because I was desperate to treat my eczema and she was highly recommended by my other doctor.

Dr.Pak hardly paid attention to my skin, and didn't seem to have the patience to listen to what I had to say.
I felt hurried and uncomfortable.

After a while, I called the office to renew my prescription for the medication they gave me. The receptionist said that she was going to call back the next day, but they didn't. I called 2 more times after that but I haven't heard back from them. What an awful way to treat their...

Posted by by ricechan at Citysearch on May 02, 2012. Brought to you by Citysearch.