Status: Open
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Help us make it rightMr. Rooter Plumbing Services experts are honest and ethical and provide exceptional drain cleaning and plumbing services.
Called Mr rooter about a leaky kitchen sink Once Ronny the plumber arrived he said the sink drain had to be replaced and then also said the sink was clogged and needed to be "snaked out" We didn't call about a backed up, or slow draining sink, just a leaky sink. I trusted the plumber 35 minutes later we were presented with a $540.00 bill We were shocked, but paid it. When my son and daughter in law came by they said we were cheated. The sink was never clogged or slow draining and we found out after calling several area plumbers we were charged 303.00 for replacing a $25.00 part. Ronny the plumber was here less than 35 minutes we were charged 46.00 for service call, 303.00 to replace the part, and 190.00 to snake out an UNCLOGGED sink After several phone calles to Mr Rooter they finally agreed to refind $190.00 But I was left with 350.99 to pay. Mr Rooter is a rip off and I want it on record.
After being chastised from Mr. Rooter supervisor, Mario, for putting complaints on internet, I finally reached a satisfactory result. I stood firm on my position with this company, and really do not believe they would have given me satisfaction had I not sent complaints to the four corners of the earth via the internet. Today, April 14,2014, Mr. Rooter techs came to my home, and sealed the...
Must have seemed like an easy target as I am disabled and on my own. When I called Mr. Rooter in 2012, they had a two page add in local yellow pages that promised professional and warrantied work. In the 14 months since my sewer line was partially replaced and partially repaired by them, their adds were pulled by yellow pages as they now have an "F" rating with local BBB.After paying over...
I read your report on here and am an ex-employee of Mr. Rooter Plumbing who's home office is located in Waco Texas. Mr. Rooter corporate allows individuals to buy into a franchise agreement to operate a business name DBA: Mr. Rooter Plumbing. Most of the Mr. Rooter Franchises do teach the service techs to "Work the System." We are first taught to be decent in appearance. If you smoke chew...
BEWARE!!! The service technicians that come to the house work on commission!!! My kitchen sink was plugged up and my attempts to clear it were unsuccessful. The Mr. Rooter service person - Dan - came out to the house. For $266.00 he would clear my drain and give me a 6-month guarantee. He brought in his auger and took apart the pipes under the sink.
After just a couple minutes (he went...
Your Mr. Rooter Plumbing offers a complete list of plumbing services including: fixing clogged toilets, basement drains, bathroom drains, bathtub drains, sewer lines, leaking faucets, leaking pipes and more. With plumbers in 11 counties that include Wayne, Oakland and Macomb County if you need a plumbing service fast and affordable call 888-655-6700.
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