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Help us make it rightWe have three convenient office locations in Concord and Charlotte, NC. Our team serves Concord NC, Charlotte, and the surrounding areas with personalized, compassionate, total dental care. To us, total dental care means comprehensive service offerings to fulfill your oral health needs. We also offer an emergency dentist in both locations. It also means understanding how dental care affects...
A modern dental office providing patients with general dental services, cosmetic dentistry, emergency dental services, dental implants, and denture implants.
We are a modern dental practice located in Concord, NC. Dr. Taj Haynes, trained at the leading Ivy League University of Pennsylvania School of Dental Medicine, is a leading dentist providing dentistry to the surrounding Charlotte, NC area. We specialize in dental implants, mini dental implants, family dentistry, and we are also a preferred provider of Invisalign.
The Modern Family Dental Care...
I called Dr. Haynes' office to schedule an appointment for 5 fillings. The receptionist told me I would need to talk to the office manager Melissa to pay for the appointment ahead of time. I had made payment arrangements with Melissa prior to leaving my first appointment with Dr. Haynes. The receptionist got back on the phone and told me Melissa was too busy to talk to me, but Melissa told the receptionist to make the appointment. The receptionist told me I would need to pay ahead for 6 fillings, not 5. I explained to her that she must be mistaken because Dr. Haynes told me I had 5 cavities that needed filling and showed me the pictures of each of the 5 fillings. The receptionist kept insisting that I needed 6 fillings. I asked that Dr. Haynes return my call. I was told that Dr. Haynes was too busy to return my call. I insisted that Dr. Haynes return my call since he was the one who told me I had 5 cavities, not 6. The receptionist said "Fine!" and ended the phone call. I received a call back from Cecilia, who insisted that I had 6 cavities to be filled, not 5. To add insult to injury, she started yelling at me and interrupting me and told me that I needed to make an appointment to come back to their office again to confirm if I needed to have 5 or 6 cavities filled. I told her my schedule would not allow a second visit and again requested that Dr. Haynes return my call. In a very rude tone of voice, Cecilia told me that Dr. Haynes was too busy to return my call and insisted that I come back for another appointment to confirm if I needed 5 or 6 cavities filled. I got off the phone feeling completely astounded that I had been told one thing when I left the office, and another thing when I called to make my appointment to have my cavities filled. I was even more astounded to be told that Dr. Haynes was too busy to ever call me back and that the only solution was for me to make an appointment and come back to his office. In summary, the office staff is so extremely unprofessional (abrupt, rude, inconsiderate) that I would never go back to this office. Instead of apologizing for the inaccuracy of their records, their attitude was snobby, insulting, and completely unhelpful.
I've been a patient here for nearly 2 years. I questioned the staff and his procedures a few times and they were very valid reasons. Time and time again they failed me. I'm also having billing...
Dr. Taj M. Haynes has been my primary dental care physician for several years. His care has been phenomenal. I respect his professionalism and expertise. His staff of hygienists and receptionists...
In accordance with reviewer Alice D., I wish to describe the office staff as incredibly unprofessional and incompetent. I had an issue that I had to run through several people, to find out they...
I called Dr. Haynes' office to schedule an appointment for 5 fillings. The receptionist told me I would need to talk to the office manager Melissa to pay for the appointment ahead of time. I had...
Dr. Haynes is by far the best and most gentle dentist I have ever been to. I have an extreme fear of dentists an did not know what to do when I needed extractions. Dr. Haynes advertised mini...
Family dentist in Concord NC is more than just a dental practice that offers quality dental care services. We are the guardians of your most valuable asset- your teeth! Oral hygiene is crucial for overall health, and we understand that. That's why we offer comprehensive dental care services that include examinations, cleanings, fillings, and much more. With us, you'll get individualized care...
We have three convenient office locations in Concord and Charlotte, NC. Our team serves Concord NC, Charlotte, and the surrounding areas with personalized, compassionate, total dental care. To us, total dental care means comprehensive service offerings to fulfill your oral health needs. We also offer an emergency dentist in both locations. It also means understanding how dental care affects...
Payment Options: Cash, Visa, Master Card, American Express, Discover, Personal Checks, Diners Club, Financing
A modern dental office providing patients with general dental services, cosmetic dentistry, emergency dental services, dental implants, and denture implants.
Mini Dental Implants & Affordable Dentures
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