Status: Open
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Help us make it rightI am happy to add my name to those who had a good experience with this shipper. Their price was half of what we got from another company, and they delivered our item (a large mirror) up to a storage warehouse in Massachusetts promptly and with no problems whatsoever. And all of this was handled with just an initial phone call to them to get the price and an email to advise them of where the...
World class outfit with pricing you wouldn't believe!! I have been shipping the items I sell on ebay with Metro Valet for a while now and can honestly say that they truly are the definition of "White Glove Delivery". They always get my products there undamaged and prices are more than fair and reasonable. Delivery time is usually in less than two weeks in most cases. The items they deliver...
I highly recommend these guys. I shipped with MetroValet on two separate occasions. On the first occasion, I had purchased a large format printer on eBay and MetroValet delivered from Georgia to northern California. The printer arrived in perfect condition. Jerry (the co-owner and a driver) and the other driver offered to help me assemble the printer, which was greatly appreciated because...
Andrew at Metro Valet is so rude and terrible to work with there. He made my experience with this company a nightmare and I ended up going to another delivery service. The prices are low, but they have a terrible operation and are incredibly unreliable. STAY AWAY.
Don't work with Andrew, the warehouse manager. He's unhelpful, rude and unprofessional. He hung up on me, screened my calls and berated me over the phone. Furthermore, he picked up my furniture without my approval - before I agreed to use Metro Valet. In the end, he wouldn't deliver my furniture and I was happy to move onto an easier experience with Rancho Buck.
For more than nine years, Metro Valet has treated its customers, mostly companies who sell furniture online, with its white glove delivery service. The company, whose warehouse is located on Metropolitan Parkway, employs at least 10 people to pack, load and ship high-end furniture to 41 states. The furniture, mostly antiques that cost thousands of dollars, are individually packaged, loaded and...
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