Meissner A1 Household & Ind

Beware of Service

Average Rating

60

I have a Janome I use daily for my business. I live in a small coastal town. It's a 4 hour drive (one way) for me. I called and made an appointment for annual service - not repair. I paid for 24 hour service. I did not get it. Had to stay an extra night - in hotel. The people there are very nice, but they don't know how to schedule service. If you take your machine there you may not see it at the promised time. The service was done as expected. Other than that, excellent selection of machines of all kinds.

Posted by by abacus3 at Citysearch on April 05, 2008. Brought to you by Citysearch.

Stay away from their service department

Average Rating

20

Took working my sewing machine in for regular service. They kept it for two weeks. Returned it and told me it was serviced but needed a part, so they would return it to me and I could bring it back when the part came in. When I tried it at home it was a non working machine and clearly had not been serviced. As it turned out they are not approved service providers for the type of machine I took in, but they told me they were. When I took it to an approved service provider it turns out they put the machine back together wrong.

I am most disappointed with them.

Pros

+ The personnel...

Posted by by buddytsl at Citysearch on January 25, 2008. Brought to you by Citysearch.

Average Rating

20

Website is not easy to navigate - never did find list of classes. Classes are very informative and useful. I recommend the classes but nee...

Posted by Citysearch-1426684215 on March 01, 2007. Brought to you by rateitall.

Average Rating

80

Hard to miss this place! Right off the freeway, there's a big old sewing needle! Meissners has a lot of machines for sale, and it's a great ...

Posted by Citysearch-2077471019 on May 14, 2006. Brought to you by rateitall.