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So I heard on the radio 70% off Sub Zero floor model fridges. So since we're getting ready to build a house, what a great deal. So we call Ed Kellum and what do you know, Hmmm floor models well let's see. They had one for $8000 that didn't have any doors, really? They told me it was $2000 off. Do ya …
Scott has been selling us our audio and visual equipment for years. He is a no nonsense, get it done person. Last week we met with Scott and he suggested the best way to configure a new television. In a matter of a few days we were watching our new tv. The design was perfect. The delivery and …
When my parents moved to Dallas in the early 70's, they were told to buy everything at Ed Kellum & Son's. Pat Kellum, continuing the family...
teekhe, on behalf of Kellum Audio Video & Appliances I want to apologize for the poor experience you suffered. If we had any way to contact you - we would - but since we don't, we're posting.
We'd love to make amends for our botched chance to serve you. We don't expect you to spend a dime with us after the experience you suffered, but we would like to offer you our apologies and a token of our appreciation for your willingness to tell us about our failure (so we can fix it). We look forward to hearing from you.
Friends of friends recommended them along with Starpower so I called both for an in-home consultation. They guy at Kellum didn't call when he said he would and did not show when he said he would. In fact, he never showed. I called him back and left a message with my name and number. No response. Starpower answered the call, showed up at the appointed time and generally followed through. I was very surprised by the lack of responsiveness from Kellum, given that they have been in business for a long time.
Pros
+ In business a long time
Cons
- Poor customer service, no follow-through
Kellum Audio Video and Appliance can be found at Cole Ave 4533. The following is offered: Appliances. The entry is present with us since Sep 9, 2010 and was last updated on Nov 14, 2013. In Dallas there are 64 other Appliances. An overview can be found here.
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