Kassoy Inc

Requesting to Refund Order

Mr. Cueny,
As per our phone conversations and emails, we are not able to send you the ruby ring you purchased because the ruby was chipped during the setting process.
It is strictly against our policy to send defective and chipped items to our customers. We have apologized for the inconvenience and
have asked you numerous times to please let us know how you would like to receive your...

Posted by GemsNY on December 13, 2012. Brought to you by ripoffreport.

Letter "contract" dated November 12, 2012 signed by Vishnu Batwara, Chairman, GEMSNY Corporation for a Ruby Ring in the amount of $21,700.00. i wIre transferred $21,700.00 to GEMSNY full payment of the Ruby Ring. Mr. Vishnu Batwara wanted to amend the contract for his advantage and I refused any amendments to the signed contract. Mr. Vishnu Batwara therefore refuses to honor the contract he...

Posted by Paul J. Cueny on December 11, 2012. Brought to you by ripoffreport.

Update

Following my first report GemsNY contacted me straight away via both phone and email. They were extremely concerned about my report and the possibility of the stone being fake as they believe 100% that all their stones are natural. They asked me to send the ring back so that they could send it to the GIA they also asked that I have a look at some alternatives from their website just in case the...

Posted by klareh101 on June 21, 2012. Brought to you by ripoffreport.

GemsNY Response

Hi Klare, 
It was a pleasure talking to you yesterday. We are shocked as much as you are and take this matter very seriously. In our many years of business online and 30+years offline this is the first time such a scenario has arisen. As we discussed, once we get the ring back we will send the Emerald to GIA to verify that it is indeed a natural Emerald. We stand behind all our products and...

Posted by GemsNY on June 13, 2012. Brought to you by ripoffreport.

My partner and I recently got engaged. We spent a lot of time visiting numerous stores but were unable to find what I wanted within our budget. I looked online and found GemsNY who had an excellent range of emeralds and all the reviews I checked were good.Based on the reviews I read I felt sufficiently confident to buy my ring from their website.  I ordered an 18K yellow gold ring with a 0.61...

Posted by Clare on June 06, 2012. Brought to you by ripoffreport.

"A colored gemstone & diamond jewelry wholesale company in the USA. The finest quality is available at the lowest price possible! From your imagination to our diamond collection, to your door. GemsNY.com is a renowned colored gemstone and diamond jewelry store over the web. By offering only certified, genuine and hand-selected gemstones by our expert gemologists, we want to add a new dimension...

Posted on March 31, 2022. Brought to you by merchantcircle.

A Multinational Diamond & Gemstone Jewelry Wholesale Company. The finest quality available at the lowest price possible! From your imagination, to our diamond collection, to your door.

Posted on June 11, 2016. Brought to you by merchantcircle.