Status: Closed
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Help us make it rightDr. John Jones is perfectly friendly, but I won't be going back. After my initial cleaning, I was told that I had multiple cavities that need to be repaired, which would be done on 2 separate occasions. I may have had 1 cavity in the past, and so was obviously confused about the sudden change. At my second …
Q: Was this provider sympathetic to your situation?
A: Yes! They went above and beyond to make me feel special and respected
Q: Were you able to watch TV during your dental procedure?
A: Yes! I was able to choose between watching TV or reading a magazine
Q: Did this provider's staff seem to respect him/her?
A: Definitely! They staff spoke very highly of him/her
Q: Was the waiting area...
Q: Did you leave the office feeling satisfied with your visit?
A: Completely!
Q: Was there annoying music playing while you waited or during your visit?
A: No, if they had music on it was very soothing
Q: Did this provider rush your appointment?
A: No
Q: Did this provider seem up-to-date with the current advancements in their field?
A: Yes, they were informing me of new advancements that...
Q: Was this dentist friendly?
A: Extremely Friendly
Q: Does this provider have helpful information available online?
A: Yes
Q: Did this provider seem well-trained and experienced?
A: Yes, they seemed very qualified
Q: Does this provider adhere to the customer is always right policy?
A: Absolutely, the customer is always right here
Q: Did this provider seem irritated to be working with you?...
Q: Does this provider offer flexible appointment times?
A: Yes
Q: Did this provider wear an obnoxious cologne?
A: Not at all, their cologne smelled great
Q: Were you able to get answers to simple questions from this provider without scheduling an appointment?
A: Absolutely! I'm always able to get my questions answered over the phone right away!
Q: Did this provider ever dismiss your concerns...
Jones Family Dentistry - Audra Jones DDS & John Jones DDS is a Dentist facility at 1805 Monument Avenue Suite 501 in Richmond, VA.
Dentists
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