Status: Closed
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Help us make it rightI bought a small table... love the pc, didnt love the price. kinda cold feeling inside the store. Im going back to get the matching side table i wanted...
Stay away from this business owner! My furniture was delivered dirty and damaged. I was not willing to taking off work, have someone pick up the furniture, and repair it at the stores convenience so I became the bad guy. The owner said he would give me a credit for having the furniture professionally repaired, but he didn't honor his promise. The owner also told me he didn't want my business. I see that comment has appeared in a few reviews. I hope everyone boycotts this place so the owner can receive his wish of not having any business. The owner seems to be the core issue of this...
This is a gem in Mission Valley. The store's decor is inspiring (can they come do my house?!) and it makes me want to take every piece home with me. The staff has been extremely helpful during purchases and often go above and beyond when it comes to finding measurements! They even layed out the furniture in my space on the computer to make sure different items would fit well together!! Will be back for sure!
If I could give this store NEGATIVE STARS, I would!! We spent a small fortune in this store furnishing my son's apartment. He really liked the modern look and masculine feel of the pieces he picked out. After all, it IS a beautiful store when you first walk in.
Well, the good experience ended at the register. The salesgirl told us that the furniture would be assembled by the delivery crew, and pictures hung where we wanted them. Well, they did assemble the furniture, but would not hang the pictures. As a matter of fact, their response, when asked, was....""Yeah, YOU usually do that...
We have bought eight pieces of furniture and numerous accessories from Hold it and have always had good service when buying however when the furniture has broken that has been a different story. We had an office chair break after 1 year and this was replaced however the replacement broke after 18 months and we were told that nothing would be done. On asking a second time we were given a gift card for part of the value of the chair. A neighbor had the same chair from this store which also broke in the same way. Soon after, a lounge chair broke (after less than 3 years of use) and we have...
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