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Hopefully you can avoid the kind of experience we had.
The owner gave us an estimate. His employee came out and did the job. It was completely different than what we believed we agreed on. He charged $125 an hour. It was sloppy and looked terrible (white grout smeared over clear sealant, grout smeared over tiles and glass, sealant half removed in spots and not replaced, grout over top of dark grout which now cannot be cleaned). AND he scratched every surface of the tub permanently with the tool he used to remove the grout.
The owner told us he would fix it, then sent the same employee who scratched everything to do a "touch up". We called to ask the owner to come out and look and despite many phone calls and an email, we never again heard back from him. He did cash the check though.
Terribly Disappointed! I normally do not write unfavorable online reviews, not wanting it to affect someone's bread & butter. But I have to write this one as its causing us a lot of inconvenience, monetary and otherwise! We got grout…
Hopefully you can avoid the kind of experience we had.\r
The owner gave us an estimate. His employee came out and did the job. It was completely different than what we believed we agreed on. He charged $125 an hour. It was sloppy and…
Hopefully you can avoid the kind of experience we had.
The owner gave us an estimate. His employee came out and did the job. It was completely different than what we believed we agreed on. He charged $125 an hour. It was sloppy and looked terrible (white grout smeared over clear sealant, grout smeared over tiles and glass, sealant half removed in spots and not replaced, grout over top of dark grout which now cannot be cleaned). AND he scratched every surface of the tub permanently with the tool he used to remove the grout.
The owner told us he would fix it, then sent the same employee...
Grout Crouch Inc is located in Wayne, NJ. This business specializes in Tiling & Flooring.
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