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Gotham Bikes

Address
112 W Broadway New York NY 10013
Phone
(212) 732-2453
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Average Rating
2.5
Total Reviews
(27)
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  5. 5 Stars
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Business Hours

Status: Open

Sunday
10:30am-5:00pm
Monday
10:00am-6:30pm
Tuesday
10:00am-6:30pm
Wednesday
10:00am-6:30pm
Thursday
10:00am-7:30pm
Friday
10:00am-6:30pm
Saturday
10:00am-6:30pm

Payment Methods

  • Visa
  • MasterCard
  • American Express
  • Discover
  • Gift Certificate
  • Cash
  • Travelers Check
  • Debit

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What the community has to say about Gotham Bikes

Information about this business (1)

New York's oldest and largest bike shop. We are happy to have served cyclists in NYC since 1967. Our sales and mechanical staff have a reputation for quality, professionalism and expertise. Gotham Bikes has a wide selection of mountain, road, triathlon, and hybrid bicycles at all price levels, a tremendous assortment of the latest, high-tech accessories and the largest bicycle clothing...

Reviews of this business (27) view all

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Overall review sentiment

Score
62%

Top 3 sentiment words

service
Count
2
Score
100%
selection
Count
2
Score
50%
customer
Count
2
Score
50%

Overall review sentiment

Score
62%

Rating distribution

5 stars
4
4 stars
9
3 stars
1
2 stars
1
1 star
12
No rating
3
See more reputation details

Editorial reviews from the web (3)

With a location "convenient for Brooklyn Bridge and West Side" Greenway tours, this TriBeCa cycle sanctum trades in "high-quality bikes" for sale or rental in a straightforward setting stocked full of serious rides and gear; tune-ups and repairs are done on-site by an "easygoing" but "super-professional" crew who "know the best" wheels for you.

Super-friendly and uber-knowledgeable staff will point you to a bike that you'll fall in love with, as well as a collection of accessories to make your cycling more enjoyable or—better yet—stylish.

A big-city bike shop with small-town service.

Average Rating
80

The Scene
While New York City may not be biker-friendly, this well-stocked shop is. A policy of lifetime tune-ups, along with a helpful attitude, keeps Gotham's customers coming back....

Other reviews from the web (27) view all

Average Rating
100

Great place !!

Editorial review from Citysearch

I was in here once, and the manager, Eric was beyond rude shouting at me and telling me I had an attitude. Another employee told me, repeatedly to ""Get the f-ck out of here."" and another told me ""You are the kind of person who gets on the internet and complains."" I wasn't, but I am now. The bad reviews all around the internet are earned. There are other shops a couple of blocks away, try them instead.

Poor jobs

Average Rating
20

Brought in 4 times and they were still asking me they need another different parts. Brought into a different shop and they say what they did and told me it is a poor job they did.

good service, a little more $ for instant gratification

Average Rating
60

I pick up accessories here once in a while. It's not cheaper that it'll be online, but at least I get the satisfaction of supporting the local shop. Before I bought a floor pump from these guys, I used to use their air free air hose…

Very pleasant horribly inept people

Average Rating
20

I read the mostly poor reviews but figured I would still give them a try since they were close-ish to my house.
My bottom bracket started making an awful noise. Took my bike in on a Monday evening. Very pleasant manager said he would have the mechanic look at it first thing in the morning and let me know what all needed to be replaced. Called Tuesday and the mechanic hadn't gotten around to it. I called late Wednesday and they confirmed I needed new cups and bearings. They would have to order the parts since they don't stock Campagnolo. Not a problem. They wanted me to come in to...

Business description (3)

Payment Options: Cash, Visa, Master Card, American Express

New York's oldest and largest bike shop. We are happy to have served cyclists in NYC since 1967. Our sales and mechanical staff have a reputation for quality, professionalism and expertise. Gotham Bikes has a wide selection of mountain, road, triathlon, and hybrid bicycles at all price levels, a tremendous assortment of the latest, high-tech accessories and the largest bicycle clothing...

Thiis store has been serving the biking community since the 1970s and continues to do so today from its Tribeca location. It carries brands like Specialized, Cannondale, Giant, Bianchi and Guru. All kinds of cycling accessories are also available.

Tips about this business (4)

Look Good: Want to see the world's most expensive bike? The Colnago Carbonissimo retails for a cool $10,000. Only 300 are made for public sale each year, but you can get yours here.

The Extras: Rent a road, mountain, or hybrid bike for $30 a day. Call ahead if you're looking for a specific model.

The Extras

Rent a road, mountain, or hybrid bike for $30 a day. Call ahead if you're looking for a specific model.

Look Good

Want to see the world's most expensive bike? The Colnago Carbonissimo retails for a cool $10,000. Only 300 are made for public sale each year, but you can get yours here.

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