EarthLink

I have had Earthlink as my email provider for years and kept it even when Time Warner (Bundle Provider) wanted me to switch to Roadrunner. I did not want to change my email address and had had no problems with Earthlink at that time. In April of this year, my old Gateway computer started having problems. I was told to switch to Windows 8.1 to fix my problem. I didn’t know that 8.1 was totally...

Posted by Sharon on August 02, 2014. Brought to you by ripoffreport.

Average Rating

20

As an 8 year customer, my relationship with Earthlink will end as soon as I can get out of my contract. After 4+ years of enjoying 6 mbps my account was suddenly and without notice decreased to 1.5 mbps. After negoating for over a week I was set to 3 mbps (the technical staff were never able to get me back to 6 mbps). Then billing department wanted to increase my monthly bill - half the speed...

Posted by Guest65351 on September 16, 2010. Brought to you by superpages.

Average Rating

20

I have used earthlink for 10 years and January 21 my entire inbox messages disappeared. I contacted earthlink and their lame excuse was some "internal" mass transfer they were conducting caused the loss of my messages. They hope the messages will be returned - so do I. I had information in my inbox that I need and I want them back. To add insult to injury the next message earthlink sent me was...

Posted by anonymous on September 16, 2010. Brought to you by superpages.

Average Rating

20

Rating: LESS than 1. Very fast to get your business; impossible to get help when needed. With a home business it's so critical to have dependable,continual satellite access-my only way. Problems occur: their techs say it's on my end in nearly impossible to understand accents. This time did finally admit, major problem was on their end - then tried to shift the blame to the equipment...

Posted by PY on September 16, 2010. Brought to you by superpages.

Average Rating

20

As a nine year user, I think I deserve better. My start page was destroyed and now will not accept my E mail address and/or my password which I have used for almost nine years. I have used CHAT help ten times for about 10 to 15 hours and two long phone calls and never get a satisfactory solution. In the past I have recommended your service to several people and at least three or four have...

Posted by User-16 from Corpus Christi, TX on September 16, 2010. Brought to you by superpages.

EarthLink is located at 1439 Peachtree St NE, Atlanta, GA. This location is in the Midtown neighborhood. This business specializes in Internet Providers.

Posted on March 11, 2015. Brought to you by merchantcircle.