Status: Closed
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Help us make it right* Wide selection of designer brands as well as mid-tier and value brands
* Latest in lens technology including Digital High Definition lenses, Transitions Adaptive Lenses, Crizal, Anti-Glare Coatings.
* Lab on premises, 1 hour service available in most cases.
* Large selection of Contact Lenses including Acuvue, Freshlook Colors, Dailies, Disposables and many more.
* We accept most Vision Plans
Tags
1 Hour Service
Eyewear
Eyeglass Accessories
Lenses
Eye
Fresh Look
Ray Ban
Designer Frames
Marc Jacobs
Biofocals
Multifocal
Tom Ford
Scratch Guard
Exam
No-Line Bifocals
Fashion Frames
Disposables
Contacts
Discount
One
Cosmetic
Contact
Giorgio Armani
Contact Lens
Focus Dailies
Focus Night & Day
Hour
Frame's
Rayban
Ultra-Violet
Michael Kors
Cohen's Fashion Optical provides you with quality optical products and professional services.
Ordered glasses from them. They kept telling me to come in to pick them up and each time I came in, the glasses would not be there and they gave me a different lie each time. About two weeks after I was told my glasses would arrive, I was told I could come in to get them. When I arrived and they were not there yet again, I told the employee, Judy, to stop contacting me until the glasses were there. She spoke to me condescendingly and rudely, as if I were a child. Then after I left she called me on my cell phone to lecture me about how rude I was, then insulted me and my mother. When I went into work the next day, my boss told me that the previous day (shortly after she called me), Judy went into my workplace (I worked in a store in the Rockaway Mall) and demanded to know where I was. When my coworker told her I wasn't there, she screamed at her and threatened her and me and said she was going to "f*****g get" me and that I "messed with the wrong person". She screamed at my coworker about my glasses and bad attitude until all our customers left and they threatened to call security.
I contacted Cohen's corporate about this, and first the woman on the phone asked me what I did to make her act that way. I guess by wanting my glasses I was "asking for it". Cohen's later reached out through email and asked me to give them a detailed account of what happened and that they would handle it. I sent them a very detailed log of all interactions with the employee including her threats and harassment and the rude and unprofessional response of the woman I spoke to over the phone. Cohen's has yet to get back to me and Judy still works there. I have been the victim of stalking and threats before and quit my job at the mall as I did not feel safe with Judy there and Cohen's has made it clear they do not ever intend to do anything about it. Do not do business with Cohen's Fashion Optical, especially not their Rockaway location.
Not the same they sold the business to a franchise owner its all about him making money now the service to the customer has been thrown out
Our company is committed to delivering the best possible customer experience and we¿re sorry to hear that you had an issue at our store. We¿d love the opportunity to help resolve this matter to your satisfaction. Please email Customer Relations at help[at]cohensfashionoptical[dot]com. We look forward to hearing from you.
Forget this is not the store it use to be new owner is a franchiser who is all about the money and the Dr may not be there musch more either they did away with the two managers and kept the help also new worker in back doesn't do great work
Not the great store it was stay away New Owners
Frames are extremely overpriced. I saw a pair of Dior frames I fell in love with. They wanted $499 for them but would give me $100 off a full pair. Still $399 and even though they had a huge sign that said they accept all insurance, they wouldn't take mine. I decided to look elsewhere. Good thing. The frames retail for $300 and can be found for much less. I ended up getting the complete pair...
Great Doctor!
Cohen's Fashion Optical - CLOSED is located at 301 Mount Hope Ave, Rockaway, NJ. This business specializes in Eyewear, Optometry and Opticians.
Your neighborhood home for eye health and style, Cohen’s Fashion Optical has been making people look good and feel good for over 90 years. Cohen’s Fashion Optical located at 301 Mount Hope Ave offers a wide selection of on-trend styles from today’s top designer brands. From the value-conscious to the fashion-focused, we have a look for everyone—and our experienced EyeStylists can help you...
Cohens Fashion Optical can be found at Mt Hope Ave 301. The following is offered: Doctors & Clinics. The entry is present with us since Sep 9, 2010 and was last updated on Nov 14, 2013. In Rockaway there are 21 other Doctors & Clinics. An overview can be found here.
Tags
1 Hour Service
Eyewear
Eyeglass Accessories
Lenses
Eye
Fresh Look
Ray Ban
Designer Frames
Marc Jacobs
Biofocals
Multifocal
Tom Ford
Scratch Guard
Exam
No-Line Bifocals
Fashion Frames
Disposables
Contacts
Discount
One
Cosmetic
Contact
Giorgio Armani
Contact Lens
Focus Dailies
Focus Night & Day
Hour
Frame's
Rayban
Ultra-Violet
Michael Kors
Union & Vision Plans Accepted, Sunglasses and Contacts, Eyeglasses, Eye Exams by Independent Optometrists
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