Castle Rock Jewelers

Without identifying yourself, it is challenging to research your issue. Not knowing the condition of the ring when it came in - if it had been damaged by extraordinary circumstance; the actual details of the situation are pertinent to any repair. We are sorry you were disappointed in our service and would appreciate discussion of the situation rather than "threw a fit" "after a battle". Our...

Posted on December 12, 2013. Brought to you by superpages.

Average Rating

20

I took a watch in to have a battery replaced, a very simple fix, or so I thought. I left the watch assured it would be ready by 2pm that afternoon (dropped it off at 9am). When I came in to pick...

Posted by Christine T. on March 15, 2012. Brought to you by yahoolocal.

Will NEVER be back!

Average Rating

20

Castle Rock Jewelers made a ring for me & I paid a pretty penny to have the stones custom set.... after only a year the ""lifetime"" setting that was assured that it would last 50+ years was shot. I brought the ring back in to have a loose stone fixed & they want to charge me $180 to re-tip the prongs... up until I threw a fit & explained that they are the ones that pronged it in the first place. Only after a battle were they willing to stand by their ""lifetime""... then it took 10 days longer than the 2 week time frame to get it back. I'm not impressed.... nor will I be back

Posted by by zen diva at Citysearch on November 28, 2011. Brought to you by Citysearch.

Horrible customer service YP.com

There customer service was horrible when I went in there. I thought since they were a home town place I would get great service out of them but ther were rude and I ended up going to zales anyways !

Posted by by YP.com user on May 17, 2010. Brought to you by openlist.

Rude Owners insiderpages.com

I will never go to Castle Rock Jewelers again. My niece went into there store today to find out about taking some links out of her bracelet. The owner's were very rude, laughing and smirking at her. They...

Posted by by Kellee A. on February 16, 2010. Brought to you by openlist.

Since 2010 the company has been providing Jewelry Stores.

Posted on October 17, 2015. Brought to you by dandb.

At Pinetree Jewelers in Castle Rock, we believe your next jewelry purchase should be the start of a lifetime of memories. We offer a full suite of high quality, affordable jewelry including wedding & engagement sets, earring, necklaces, pendants, bracelets and much more.

Posted on March 25, 2015. Brought to you by switchboard.