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Canal Street Family Dentistry

Address
2752 canal st. new orleans LA 70119
Phone
(504) 822-8890
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Average Rating
4.5
Total Reviews
(58)
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What the community has to say about Canal Street Family Dentistry

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Reviews of this business (71) view all

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Reviewed Business
Canal Street Family Dentistry
Reviewer Name
Heather E. Ferdinand
Review Date
January 28, 2016
Average Rating
1

Do not go to this dental office!

DO NOT GO TO THIS DENTAL OFFICE! Their primary concern is making a dollar with minimal care and concern towards their clients. After consultation with Dr. Lotten, he made it clear that I had two options, get my back molar pulled or having it crowned. Removing it was only about $200 but crowning it would be over $2,000 ($1,500 to the colleague he referred me to for the root canal plus and additional $800 for the crown itself to his office). At 30 something I knew the wise decision was to invest in the permanent option of crowning the tooth.

Fast forward 17 months and at a business lunch meeting while eating Empanadas, a portion of the crown cracks off in my mouth. I contacted Dr. Lotten's office immediately and am informed that I need to pay $155 to be seen and may be responsible for additional funds to fix the crown. I could not believe that this $2,000+ procedure for a "permanent" fix was now going to cost me more money after only 17 months. I was also informed that the crown came with a 1 year limited warranty, when asked why I wasn't informed of that and not only could I not get an answer, the staff could not care less.

Their answer: Pay us more money or shame on you.

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Other reviews from the web (70) view all

Average Rating
100

Staff really friendly and helpful .... never had any bad fixings so I'll continue my treatment there

Average Rating
60

Pretty good until the person cleaning my daughter's teeth broke the spring on her braces.

Average Rating
100

Dental work is great and the whole staff is professional and very nice

Average Rating
100

My visits always pleasurable

Average Rating
100

Amazing service! Very friendly.

Business description (4)

Canal Street Family Dentistry is located in the heart of New Orleans, Louisiana and continuing to provide quality dental care for the community. We are dedicated to helping our patients obtain confidence through a beautiful smile with a caring touch.

Canal Street Family Dentistry, Inc. was founded in 1998. The company is located in New Orleans and incorporated in Louisiana. Canal Street Family Dentistry, Inc. specializes in Offices And Clinics Of Dentists.

Will File Insurance, Walk Ins Welcome, Tooth Colored Fillings, Root Canals, Insurance Accepted, Gum Treatment, Extractions, Dentures & Partials, Dental Insurance, Cosmetic Dentistry

Comprehensive Family Dentistry in New Orleans. Call Us for an Appt.

Dentists, dentist, dentists, general dentistry, general dentists

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