Status: Open
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Help us make it rightI bought the 150cc Leike Hornet from their site in February. It's a great little bike. It looks great and feels great. I received it with the front right blinker not working, the left passenger stirrup was entirely missing, an uncalibrated speedometer, a non functioning tachometer, and the engine covering was totally cracked. I called them to initiate a claim with the warranty dept. 4 phone calls, and 53 min. later, I spoke with a sales rep who didn't know anything about the warranty, and got to a warranty dept. voice mail that was full! So I looked to get these things repaired elsewhere. Nobody knows where to get parts for this bike. I used the bike to get to work and home (11.4 miles) NEVER laid it down. All the appropriate and on time check ups and tunings. I've taken REALLY good care of it. Now there is a CRACK IN THE FRAME and they've taken over a MONTH to initiate the new claim. They are now REFUSING to even help cover the cost to repair it! POOR customer service. I wish I had the same experience as the other review. I am taking legal action.
BEWARE!!! This place is a joke. I ordered a dune buggy for my children for christmas. I ordered it about a month before christmas and they assured me it would be to me in plenty of time. I was told by RJ as well as Maria that I would have it. After two weeks of getting the run around and it being ""processed"" and them charging my credit card I received a phone call stating that I would not receive it. They said they had none in stock. According to them the boxes were labeled incorectly when they received them from China and they didn't bother to check the box until the delivery truck...
I bought one brand new from CountyImports.com in Feb. it came to me missing the left passenger stirrup. The rt front blinker didn't work. The plastic engine came cracked. The tachometer didn't function. 3 1/2 months into riding it home and work (11.4 mi.) it has a crack in the frame. Their VM boxes are full. Now they won't help me with anything. I am taking legal action. I really do wish I had...
I bought the 150cc Leike Hornet from their site in February. It's a great little bike. It looks great and feels great. I received it with the front right blinker not working, the left passenger stirrup was entirely missing, an uncalibrated speedometer, a non functioning tachometer, and the engine covering was totally cracked. I called them to initiate a claim with the warranty dept. 4 phone calls, and 53 min. later, I spoke with a sales rep who didn't know anything about the warranty, and got to a warranty dept. voice mail that was full! So I looked to get these things repaired elsewhere....
These guys are more interested in selling a quad than takin the time to evaluate what works best for the person who's gonna be riding whatever they get from here. There's many other places that you can get what what you pay for...F-. I had to make an extra phone call just to get the manuel cause they were too lazy to find it at the time i bought it. said they threw it away... well somehow...
After investigating this report, we believe this report to be a hoax. Here are the facts behind this story. San West, Inc DBA Buggy World took over the domain name countyimports.com in October 2009. Countyimports.com was previously ran by County Motorsports (which did go out of business in or around April 2009). The website countyimports.com was dormant between April and October of 2009 with...
Since 2007 the company has been providing Retail - Dunebuggies.
It's not the kind of bug you step on ... it's the kind you ride in! Buggy World has sales and service for dune buggies, ATVs and scooters. There are also parts and accessories and, if you don't have one of these fun vehicles yet, the store can help you there, too. Financing is an option.
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