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I called Buckhead TV on a Saturday, not knowing they were not open for business on the weekends, so I left my name and number. First thing Monday morning I received a call from Nimia, awesome lady in charge of customer service. She was very friendly and helpful, advised me of my upfront cost for the home visit to diagnose my 55"" Mitsubishi TV Set. Tuesday morning, Alex was at my home by 8:30am, earlier than the time Nimia said he would be stopping by. He checked the TV, quoted me a range for the cost of the repair 0f 275.00 to 300.00. We discused the logic of replaicing the set with an...
I called Buckhead TV and they said over the phone that it would be a $60 DEPOSIT to check out the LG 36"", I get to the store to drop it off and she said that she meant that it was a $100 DEPOSIT to look at the set. To say the least they looked at it and said the main board was bad so the IR sensor would not work, exactly what I told them to begin with. They quoted me over $600 for a $200 board and when I asked how much do I owe for looking at it they said my $100 DEPOSIT was not a DEPOSIT it was a check out fee, and she was very rude about it. I will get up to turn the sound up and down...
I saw the negative reviews on this site and decided to give some feedback on the service that I received from them today.
I saw the negative reviews on this site and decided to give some feedback on the service that I received from them today.\r
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I own a Mitsubishi DLP television that recently started showing an error message and automatically shutting…
I saw the negative reviews on this site and decided to give some feedback on the service that I received from them today.
I own a Mitsubishi DLP television that recently started showing an error message and automatically shutting down. Buckhead TV Repair was one of the authorized repair companies provided by Mitsubishi. I called them yesterday morning and explained the situation. The woman on the phone was very nice. She was aware of the issue with my television, and was up to date on the fact that Mitsubishi had extended the warranty for this issue. She informed me that the necessary...
Buckhead TV Service has been meeting customers' TV repair needs for over 40 years. We offer both in-home and carry-in service for a wide variety of TV brands.
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