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Help us make it rightwe have used them several times and always had great service, love the repeat customer discounts
5 stars all the way! EXCELLENT customer service. We will defiantly use you guys again.
After reading such mixed reviews I was skeptical, however, we had a wonderful experience. The jumper was clean and brand new. We have never had one so clean before. The deliver was on time, and all the staff was very friendly and helpful. WE will defiantly be renting from them again for our next party!
HORRIBLE CUSTOMER SERVICE!!! The lady on the phone is a total idiot and is rude. The person who came to deliver the jumper, kept asking for a tip (even tho I have no problem giving a tip, but I find it very unprofessional if the person keeps pestering me for one). I had ordered a jumper and it was very very very dirty, it looked like someone ripped apart a pinata and left candy wrappers...
I had a horrible experience from this Bounce time party rental. Starting with the person who delivered it, a very unprofessional lady yelling at her helpers that were unloading the jumpy and when she arrived said that her tip was not included in the price i had paid for the rental. She kept repeating the same thing over and over. Even when she left she repeated about her tip and that we could give her a tip when she comes to pick up th jumpy. Then i had to call the bounce rental because the jumpy was really muddy and wet and there was water dripping everywhere and it smelled really bad....
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