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Biggs Harley-Davidson Buell

Address
1040 Los Vallecitos Blvd San Marcos CA 92069
Phone
(760) 481-7300
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Average Rating
3
Total Reviews
(15)
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Contact Us

Email the business

Toll Free
(800) 442-7539
Fax
(760) 481-7302

Business Hours

Status: Open

Sunday
10:00am-5:00pm
Monday
10:00am-5:00pm
Tuesday
8:30am-7:00pm
Wednesday
8:30am-7:00pm
Thursday
8:30am-7:00pm
Friday
8:30am-7:00pm
Saturday
8:30am-7:00pm

Payment Methods

  • Visa
  • MasterCard
  • Cash

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What the community has to say about Biggs Harley-Davidson Buell

Information about this business (2)

Because We Ride

Biggs Harley Davidson Buell located at 717 Center Drive in San Marcos, CA services vehicles for Motorcycle Fabrication, Motorcycle Repair. Call (760) 481-7300 to book an appointment or to hear more about the services of Biggs Harley Davidson Buell.

Reviews of this business (30) view all

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Overall review sentiment

Score
70%

Top 3 sentiment words

models
Count
1
Score
100%
chance
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1
Score
100%
service
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1
Score
0%

Overall review sentiment

Score
70%

Rating distribution

5 stars
8
4 stars
0
3 stars
0
2 stars
0
1 star
7
No rating
15
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YellowBot member reviews (1)

Reviewed Business
Biggs Harley-Davidson Buell
Reviewer Name
r s. doe
Review Date
April 17, 2008
Average Rating
1

Repeated lack of Customer Service Ethic - Avoid Like Plague

The latest of many Biggs irritations: Mid-Feb - Made call to request 2 new tires and to have my heated grips replaced under warranty. Biggs didn't initially have tires for one of Harley's most popular models (Touring), so I waited. Feb 29th - Get call - tires in. Made appointment for March 15th to get tires and grips replaced. Also made appointment to get tires on my Buell replaced on March 22nd. Ticket started on the 29th. March 15th - Came in for first appointment, and left the bike. March 18th - Get a call that there are no heated grips in stock, BUT an order with an overnight delivery has been made (bike is apart - would have thought they'd check part availability BEFORE disassembly). March 21st - Get a call - grips are on backorder for a couple weeks. I need a bike for the weekend because I'm bringing the Buell in for tires and won't have a ride. My Ultra gets slammed together. I swap bikes. Because of the rush, it isn't cleaned and I have to ride with blue tires for a few weeks. No big deal - they'd clean it after the grips were replaced. April - Don't remember the day, but it was between the 1st-4th, get a call from Biggs . Grips are in. Can't bring it back until April 15th, though, because of a vacation conflict. April 15th - Drop bike off after about 3:PM to get the grips replaced. Tell them I'll be in the following afternoon to get the bike. April 16th - Show up about 2:45. THEY HAVEN'T EVEN STARTED WORKING YET. It may seem nitpicky, but since the bike HAD ALREADY SPENT A WEEK THERE waiting for the grips in March, I assumed someone would have at least started on it to make sure it was done early just in case they ran into more snags. For example, what would have happened if, at 6:20 PM when it was finally ready, they still couldn't get the grips working. Would I have to walk back to Poway? I had no ride other than the one I was depending on. Oh yeah, when they rolled it out, the tires were still blue.

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Other reviews from the web (29) view all

Editorial review from Citysearch

The level of service provided by Biggs HD has improved exponentially - Fast on time service - Fair pricing and good communication from all the staff

Editorial review from Citysearch

I always have the best experience with the ladies in the motor clothes department. Jocelyn placed a jacket on hold for me and when I picked it up today she gift wrapped it for me which was Much appreciated. Thank you for always having friendly customer service! I will always return!

Editorial review from Citysearch

Service- WAY IMPROVED New & used inventory is awesome- salesman are great!

Editorial review from Citysearch

Very friendly! Would highly recommend to everyone!

Could not even get home

Average Rating
20

On 8/4/2012 bought a used Big Dog, Paid $12,500.00, on way home bike broke down. Called Biggs Harley Davidson they replied "We will not fix it or help you" you decide if you want to purchase anything from these people.

Business description (4)

We offer an authentic Harley-Davidson experience with our friendly staff. Whether you are in the market for a new motorcycle, high performance parts or customization, full service, maybe even some new motor clothes, Bigg's has the quality you expect from Harley-Davidson . Our financing specialists will work with you for the lowest rate with minimal down payment.

Full service Harley-Davidson dealership that offers new and pre-owned motorcycles. Full service repair, custom paint and collision center. Motorclothes apparel and gear. Parts and accessories and a fleet of bikes to rent. Open 7 days a week. Events every Saturday. If it has a VIN, trade it in at Biggs H-D.

Biggs Harley-Davidson Motorcycle Dealership

Harley Davidson and Buell Bikes, parts, service and accessories. Visit the local showroom to see the latest models and pre-owned bikes. Find out about the area H.O.G. chapter events.

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