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Help us make it rightAfter going through four customer reps, and four hours of my time. I am still no where on my billing. I have paid AT&T $1,115.10 over the last year for DSL only, no phone nothing else. They deny, deny, and deny I have been over charged. Always stating it was because I didn't pay this month or that month. However, I have the bank statements to prove it!!! Seriously? I PAID $1,115.10 IN A YEAR!!...
oh my goodness after i switched from comcast to at&t immediately my internet service kept getting disconnected cable freezing i would call them everyday and stay on the phone for about 2 hours at a time they always connect you to the wrong operator and department then after two weeks of me calling they finally sent someone over here to fix the problem whereas comcast had sent someone the very...
When trenching for DSl, the rep that said he was from AT&T completely severed my water line. Although it was an accident, he begged for me not to call AT&T and tell them about what he had done for fear of being fired and promised to return shortly to fix the water line. I waited 3 days without water. Finally I had to hire my own plumber and pay $200 out of pocket. It gets worse. I signed up for...
AT&T home phone service is the worst in the nation. You cannot call the phone company. Odd, eh? I tried calling the 24/7 877 number, only to get an automated system that I had to trick in order to reach a live person -it was never an option to speak to a live person. I tried the online chat, and I was told it was unavailable. I called the 877 number for service that the company had posted...
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