Pep Boys

Editorial Review by Citysearch Editors

Offers everything from shocks to XM radios. Auto service includes engine tune-up, wheel alignment and brake maintenance.

Posted by by Contributor at Citysearch on July 29, 2008. Brought to you by Citysearch.

Average Rating

20

Worst experience ever! I selected 2 tires online and made appointment. I arrived and they don't have the tires but can have them delivered by 12(3 hours after my appointment.) from store down the street. I can't wait that long but they said I could just go down there for my install. Whatever. I show up at second store they don't have them. BUT they have comparable ones at over twice the price....

Posted by Scott Masek on August 04, 2015. Brought to you by facebook.

Average Rating

20

Absolutely the worst. Do not use Pep Boys. My son had an oil change done and by the time he got 4 miles down the road he had no oil....had the car towed back to the store.... Told us they fixed the problem.... And said this happens all the time. The next day oil leaking from under the car... Going back again.....they are clowns posing as mechanics.... Do yourself a favor and go to a real mechanic.

Posted by Jennifer Ambrosino-Smith on July 21, 2015. Brought to you by facebook.

Average Rating

40

I've very upset with the lack of customer service and follow up. Arrived at bethel park pa store 8am and still here even though I was told it would take one hour to complete the job. Sitting in reception the whole time. Not once did they come over to provide an update or anything. Manager did not acknowledge me or seem concerned at all. Basically just said we will get it done and walked away....

Posted by Dave Riley on July 14, 2015. Brought to you by facebook.

Average Rating

60

I purchased a rebuilt alternator from Pep Boys from their website. I took it to a shop and had it installed. The shop said it was defective and does not put out enough power. I read under reader comments that several people have had the same problem with their alternators. Apparently quality control is substandard. Now I have to pay double labor and wait several days additional for doing...

Posted by Leonard Bustin on July 14, 2015. Brought to you by facebook.

Average Rating

20

1 star

Posted by Diane Plummer on July 02, 2015. Brought to you by facebook.

Pep Boys Auto Parts & Accessories is located at 2920 Roberts Ave, Philadelphia, PA. This business specializes in Auto Repairs.

Posted on December 11, 2018. Brought to you by merchantcircle.

This company offers auto & truck parts.

Posted on March 07, 2018. Brought to you by bbb.

Pep Boys service location offering auto repair, maintenance and brakes services. With everything your car, truck or SUV needs from oil changes to new tires and suspension. Auto repair services are available 7 days, 6 nights a week a week with ASE certified technicians. Tow-to-Pep service available. For appointment scheduling, go to pepboys.com

Posted on January 26, 2018. Brought to you by topix.

Tags

* FedEx

Posted on January 09, 2016. Brought to you by yasabe.

Since 2010 the company has been providing General Automotive Repair Shops.

Posted on June 24, 2015. Brought to you by dandb.