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Help us make it rightThe first 3 people that I dealt with at this company were very rude. The final gentleman was much politer and professional but by then I was asking for my TV back. The two men that came to my home acted as if they did not even want to take my television. They spoke to me as if I were stupid but offered no explanation on anything. And when I called the girl hung up on me...which could have been...
I had a LCD TV that was still under warranty sent to Marvin's by the warranty company. A month later and after three board replacements they still had no clue what was wrong. I finally got the warranty service...
They had my LCD TV for over three weeks and were unable to fix it. They appeared to be replacing parts blindly. Finally after numerous complaints to the warranty company, the warranty company paid me the purchase cost of my TV. I was without a TV for a month.
Our TV went on the blink and was still under warranty. This business is the only option as a repairer. It took two weeks for them to fit us into their schedule because we are on the northside of town. It is a warranty job! They would get paid but no .. we had to wait until it suited them! The woman on the phone was rude and turns out so were the two men that came to the house. It was like...
The company was selected to replace the lamp on my rear projection tv. The first contact was made after a referral was placed. I had a pleasant conversation with the first employee. I was disappointed when I received a call the next day from a different employee, with an attitude, about my referral. I explained that I already provided the information. This was a Tuesday and was told the lamp...
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