Status: Closed
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They're horrible!!!!!!!!!!!! At Transitions they insisted I come in in the morning even after I'd explained that time wasn't good for me. I was told the admission process was so long I'd need to start in the morning. I later found out that wasn't true at all. I don't know whether the receptionist who told me that did it for spite because she could, or what, but what else are customers supposed...
Q: Was this provider helpful about using your insurance coverage?
A: Absolutely yes
Q: Do you feel confident that this provider will work with you until a solution is reached?
A: Definitely
Q: Was the wait time for your appointment reasonable once you got to the office?
A: Absolutely
A: Does the provider's staff try to accomodate your schedule when booking appointments
A: Yes
Q: Were the...
I appreciated that I saw this provider treat their staff with respect. It was obvious that they had a good relationship with their staff members. I felt very safe in their care. I definitely trust them. They answer the phone right away and I don't think I have ever been put on hold here for a long time. I am so impressed with how quickly all of my questions are answered. They made the extra...
Q: Were you glad that you had the appointment with your provider?
A: Mostly
Q: Was the waiting area spacious?
A: Yes
Q: Did this provider have reasonable prices?
A: Yes
Q: Was this provider's staff friendly?
A: No, they were rude
Q: Does this provider always put the customer first?
A: No, putting customers first doesn't really seem to be a priority to them
Q: Do you feel that you could have received better service somewhere else?
A: Probably, I wasn't impressed
Burrell Behavioral Health practices at 323 East Grand Street, Springfield, MO 65807
Burrell Behavioral Health - Transitions practices at 323 East Grand Street, Springfield, MO 65807
Burrell Behavioral Health is a Counselor facility at 323 East Grand Street in Springfield, MO.
Burrell Behavioral Health is a Clinical Social Worker facility at 323 East Grand Street in Springfield, MO.
Burrell Behavioral Health - Transitions is a Psychologist facility at 323 East Grand Street in Springfield, MO.
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