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Bauer Plumbing

Address
1911 South Salina Street Syracuse NY 13205
Phone
(315) 475-4444
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Average Rating
3
Total Reviews
(9)
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Fax
(315) 474-8380

Business Hours

Status: Open

Sunday
Open All Day
Monday
Open All Day
Tuesday
Open All Day
Wednesday
Open All Day
Thursday
Open All Day
Friday
Open All Day
Saturday
Open All Day

Payment Methods

  • Visa
  • MasterCard

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What the community has to say about Bauer Plumbing

Information about this business (5)

Roto-Rooter is North America's largest plumbing & drain cleaning services provider. Call for residential & commercial plumbing, drain problems, sewer cleaning & repair and 24-hour emergency plumbing. - 24/7 Plumbing Services, Drain Cleaning, Plumbing Repair, Skilled Plumbers, Sewage Repair - Roto-Rooter Septic Tank & Cesspool Treatment, Roto-Rooter Pipe Shield, Roto-Rooter Root Destroyer

Roto-Rooter has Syracuse plumbing experts that can take on your problems—big or small. Whether it’s complex plumbing emergencies, clogged drains, sewer line problems or toilet problems at your home or business, our plumbing professionals are standing by 24/7.No matter what the issue, our plumbers can fix it—and we’re available nights and weekends.Contact our friendly representatives to find out...

Welcome to Grand Central Party Rental, your number one source for party equipment rentals in Nashville and the surrounding area. Locally owned and managed, we strive to offer the highest quality and personalized service for events of any size. From tent rentals, to table, chair, linen and wedding rentals, Grand Central party Rental is your one stop shop for events from 100 to 1000. When it has...

Reviews of this business (9) view all

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Overall review sentiment

Score
58%

Top 3 sentiment words

plumbing maintenance
Count
1
Score
100%
chairs
Count
1
Score
100%
followup
Count
2
Score
0%

Overall review sentiment

Score
58%

Rating distribution

5 stars
5
4 stars
0
3 stars
0
2 stars
0
1 star
4
No rating
1
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YellowBot member reviews (1) view all

Reviewed Business
Bauer Plumbing
Reviewer Name
kimdaa
Review Date
July 10, 2020
Average Rating
1

Bauer is now Roto-Rooter! TERRIBLE Company! TERRIBLE customer service!!

Bauer Plumbing now known as Roto-Rooter was called to my residence to clear a leaky/backed up toilet and help make the residence habitable. The problem ended up being more complicated than the technician expected and was not resolved. He ended up bringing in very heavy equipment (he needed my help moving it up and down the stairs). He damaged the plaster on my walls before ever asking for my help. After he left, I discovered that the technician had left several pairs of soiled, used latex gloves lying about in my home---gloves that had been worn while treating my leaky/backed up toilet. Additionally, the technician neglected to reinstall the bolts to my toilet, leaving it completely unsecured to the bathroom floor. The water main for the toilet was also not turned back on. There was a significant amount of mess left behind as well: soiled floors and walls. My bathroom was left in an even worse state after Roto-Rooter's service call. I reached out to Bauer Plumbing, I mean, Roto-Rooter franchise owner, Mark Armstrong, who is unwilling to offer even a partial refund on the $1603.80 that was paid in cash, up front. Mr. Armstrong stated that the $1603.80 paid does not guarantee that the job would be completed, just attempted. Where is it okay to not complete an expensive plumbing job, damage property, leave behind literal waste materials AND get to keep the entire amount paid up front. Bauer Plumbing, I mean, Syracuse Roto-Rooter!

I'm not disputing that services were attempted, after all the technician was at my residence for 4 hours. I take issue with the entirety of the price that was paid in advance for a job that 1) did not get completed 2) the damages to my property and 3) the dangerous/hazardous conditions the technician left behind (those different pairs of soiled gloves, the lack of proper re-installation of the toilet, etc. I was seeking a partial refund of $400 of the $1603.80 that was paid, upfront (in good faith) but Mark Armstrong is not open to any type of meaningful conversation.

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Editorial reviews from the web (1)

Editorial Review

Offering popular plumbing maintenance and repairs, as well as drain-cleaning and unclogging.

Other reviews from the web (8) view all

Average Rating
100

Grand Central did a great job for my wedding! I was so happy with all the products they brought from the barrels to the chairs and all the beautiful linens. My wedding could not have turned out the way it did without them! I had the peasure of talking with Jim D. throughout my process and he was more than happy to help me with anything I needed at any time including adding or removing items...

Average Rating
100

Grand Central Party did an amazing job at my daughters' wedding. Everything was absolutely beautiful - every detail taken care of. They helped my daughters' special day be everything she had ever dreamed that it could be and I cannot thank them enough. I would definitely use them again and would recommend them to everyone!

Average Rating
100

Grand Central Party was amazing to work with. They went above and beyond to make my day special. We ordered everything from them. Tent, tent liners, lighting, tables, chairs, linens, china, and silverware. They were able to make my day a dream come true. I highly recommend using them for any event that you might have.

Average Rating
100

Grand Central Party is a wonderful company! They decorated for my daughter's wedding...from the beautiful china & silverware, beautiful tablecloths and cloth napkins, and elegant chairs. The reception hall itself was quite plain...But, by the time the designers at Grand Central party had completed the room, it was a "fairy-tale" come true!! The walls were draped in a gorgeous white material...

Lackluster Followup in Customer Service

Average Rating
20

At first I admired their work ethic. They were on time and the work, a clog was resolved to my satisfaction.\r
Five months later our bathroom sink clogged again.\r
They sent a man who fixed the problem but broke one of the plastic nuts…

Business description (10) view all

Roto-Rooter has Syracuse plumbing experts that can take on your problems—big or small. Whether it’s complex plumbing emergencies, clogged drains, sewer line problems or toilet problems at your home or business, our plumbing professionals are standing by 24/7.No matter what the issue, our plumbers can fix it—and we’re available nights and weekends.Contact our friendly representatives to find out...

Bauer Plumbing can be found at S Salina St 1911. The following is offered: Sewage & Drain, Plumbing Contractors, Plumbing. The entry is present with us since Sep 9, 2010 and was last updated on Jun 3, 2014. In Syracuse there are 34 other Plumbing. An overview can be found here.

Roto-Rooter Plumbing & Drain Service can be found at S Salina St 1911. The following is offered: Sewage & Drain, Plumbing Contractors, Plumbing. The entry is present with us since Apr 16, 2014 and was last updated on Jun 3, 2014. In Syracuse there are 34 other Plumbing. An overview can be found here.

Payment Options: Visa, Master Card, Discover, Traveler's Checks

Whether you’re experiencing a plumbing emergency, or something as simple as a leaky faucet or running toilet, Roto-Rooter can help you get it fixed quickly. Roto-Rooter’s expert plumbers in Syracuse are standing by 24/7, and offer honest estimates and a high level of customer service. There’s a reason Roto-Rooter has been the trusted name in plumbing for nearly 80 years.Call one of our friendly...

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